31-March-2026 Below you will find a collection of news published yesterday. This news consists of Microsoft’s Roadmap when it is updated it will be below with items. Then there will be a section with the message center, if there is anything new there, this will be automatically included. And it contains a piece from blogs that I follow myself and would like to share with you. If I miss something in the blogs that do have an RSS feed, please let me know.
This entire post was automated via Microsoft Flow
have fun reading!
Office 365 Roadmap Updated: 2026-03-30
Additions : 2
Updates : 0
More Details At: www.roadmapwatch.com
| New Features | Current Status | |||
|---|---|---|---|---|
| Microsoft Copilot (Microsoft 365): Researcher Council | In Development | |||
| Microsoft Copilot (Microsoft 365): Critique in Researcher | In Development | |||
Office 365 Roadmap Updated: 2026-03-31
Additions : 5
Updates : 7
More Details At: www.roadmapwatch.com
Items from the MessageCenter in Microsoft 365
| (Updated) Microsoft Purview | Information Protection: Sensitivity label grouping modernizationCategory:Microsoft 365 suiteNummer:MC1111778Status:planForChange | Updated March 30, 2026: We have updated the timeline. Thank you for your patience. Coming soon to Microsoft Purview | Information Protection: To help improve label usability and configuration, the sensitivity labeling scheme will be simplified to only consist of labels and label groupings. This move to a dynamic architecture will make it easier to move a child label into label groups, out of label groups, and between label groups without losing referential integrity, allowing customers to better scale and reorganize their labels across their entire data estate. Tenants in scope for manual migration to the new label scheme will see a message on the Sensitivity labels page in the Purview portal, where the tenant admin can access a simple manual migration wizard to opt in to the migration, which should complete in less than a few minutes or even seconds, depending on the label configuration.
If you do not see this message, your tenant does not meet the criteria for manual migration (your tenant lacks applicable parent labels). This new label scheme will be rolled out to your tenant in the coming months. (and we will send a separate MC post in advance). This message is associated with Microsoft 365 Roadmap ID 386900. [When this will happen:] Public Preview (Worldwide): Modern labels have been in Public Preview since July 7th 2025. This post announces the rollout of modern label scheme to new tenants and tenants with applicable parents. General Availability (Worldwide): We will begin rolling out early December 2025 and expect to be completed by early May 2026 (previously mid-March). As part of GA, customers with non-applicable parents will be auto migrated to the modern label scheme while migration for customers with applicable parents will continue to be opt-in for 12 months post-GA. We will auto-migrate customers with applicable parents to the modern label scheme once the 12-month extension ends. [How this will affect your organization:] During migration, to ensure label scoping integrity, any applicable parent label will be converted to a child label under a new label group, and then both parent and child label will have the same display name as the original parent label. Non-applicable parent labels will automatically be converted to label groups. A parent label is deemed applicable if it has a different scope from any of its children, has label actions, or is published separately from its children. The manual migration wizard provides a preview of the migrated scheme so admins can better understand how their sensitivity label scheme will change after the migration.
After migration, admins are free to make changes to their migrated label scheme, including unpublishing applicable parent labels that were converted to children during migration. Users will not notice any change in how labels are viewed or applied. This change will be on by default. Example of a migrated label scheme:
[What you need to do to prepare:] This rollout will happen automatically by the specified dates with no admin action required before the rollout. Review your tenant’s label scheme to ensure it is up to date. You may want to notify your admins about this change and update any relevant documentation. Optionally, before you migrate your production tenant, consider migrating a test tenant configured with a label scheme that is representative of your production tenant, to become familiar with the migration process and the modern label scheme. Learn more: Learn about sensitivity labels | Microsoft Learn | ||||||||||||||
| (Updated) Microsoft Teams: Collaborative Notes in ChatsCategory:Microsoft TeamsNummer:MC1148543Status:planForChange | Updated March 30, 2026: Chat Notes respect data residency at creation time based on the chat creator’s Preferred Data Location (PDL). If no PDL is set, Chat Notes are stored in the tenant’s central or default regional location. If the creator’s PDL changes later, the associated Chat Note is not automatically migrated, even though the chat data may move. Microsoft is aware of this limitation and is working to address it. Introduction We’re introducing Teams Collaborative Notes (powered by Loop) in group chats across desktop and web experiences. This feature enables users to co-create and edit notes, agendas, and action items directly within the Teams chat interface, enhancing real-time collaboration without switching contexts. This message is associated with Roadmap ID 498159. When this will happen
How this affects your organization Users will see a new Notes tab in group chats, allowing them to create and collaborate on Loop components such as agendas and action items. These components are editable inline, supporting synchronous collaboration directly within Teams. This feature is on by default for all tenants. Users do not need to install anything to begin using it. What you can do to prepare
Compliance considerations No compliance considerations identified, review as appropriate for your organization. | ||||||||||||||
| (Updated) Microsoft Teams: Secure file and Loop sharing in external 1:1, group and meeting chatsCategory:Microsoft TeamsNummer:MC1181772Status:stayInformed | Updated March 30, 2026: We have updated the title. Thank you for your patience. [Introduction] We’re improving external collaboration in Microsoft Teams by enabling file attachments and Loop sharing in 1:1, group and meeting chats with external users. This update improves the collaboration experience for Files and Loop and add a new control for IT admins. Specifically, Files and Loop components will be shared automatically with external participants in the chat and won’t require any action by the sender by default. Additionally, Entra B2B Guests in your organization will be able to attach and share files from their home tenant’s OneDrive or SharePoint. This change applies to Teams for Windows desktop, Mac desktop, and web and is associated with Roadmap ID 492625. Screenshot 1: File sharing option is available in external chats
Screenshot 2: Files shared have an external label and always open on Web
Screenshot 3: Teams automatically shares the file or Loop component when uploaded to external chats
Screenshot 4: User can also manually change permissions before sharing
[When this will happen:]
[How this affects your organization:] Who is affected: All Microsoft Teams users in your organization who participate in 1:1, group, or meeting chats with external users, including guest and Teams for Free users. What will happen: With this update:
Compliance considerations
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| (Updated) Brand impersonation protection for Teams CallingCategory:Microsoft TeamsNummer:MC1219793Status:stayInformed | Updated March 30, 2026: We have updated the timeline. Thank you for your patience. [Introduction] Brand Impersonation Protection for Teams Calling adds proactive safeguards against fraudulent or deceptive external callers who attempt to appear as trusted organizations. This helps reduce social-engineering risks and improves tenant security when users receive first-contact external calls. This update aligns with Microsoft’s ongoing investments in caller identity protection and secure collaboration. This message is associated with Microsoft 365 Roadmap ID 543239. [When this will happen:]
Targeted Release: Rollout will begin early May (previously early April) and is expected to complete by late May (previously late April). [How this affects your organization:] Who is affected:
What will happen:
[What you can do to prepare:] No admin action is required at this time.
Before rollout, we will update this post with new documentation. [Compliance considerations:] No compliance considerations identified, review as appropriate for your organization. | ||||||||||||||
| (Updated) Events in Meet app – Introducing a redesigned, unified Events experience in Microsoft TeamsCategory:Microsoft TeamsNummer:MC1227087Status:stayInformed | Updated March 30, 2026: We have updated the timeline and content. Thank you for your patience. [Introduction] We are introducing a redesigned Meet app in Microsoft Teams that delivers a new, unified Events experience. This update modernizes how users create, discover, and manage events—bringing webinars, town halls, and custom events into a single streamlined workflow. Users will continue to access their current Meetings and Audio recap experiences without any disruption. Screenshot 1: Discover experience for attendees showing Events happening now and upcoming
This message applies to Teams for Windows desktop, Teams for Mac desktop, and Teams for the web and is associated with Microsoft 365 Roadmap ID 547834. [When this will happen:]
[How this will affect your organization:] Who is affected:
What will happen:
Screenshot 2: Manage all your events in different stages Screenshot 3: New simplified scheduling form Screenshot 4: Event landing page for Attendees to engage before or after event [What you need to do to prepare:] No administrative action is required.
Before rollout, we will update this post with new documentation. [Compliance considerations:] No compliance considerations identified, review as appropriate for your organization. | ||||||||||||||
| (Updated) Microsoft 365 apps for Mac suite installer now includes the Microsoft 365 Copilot appCategory:Microsoft 365 suite Microsoft 365 apps Microsoft Copilot (Microsoft 365)Nummer:MC1230456Status:stayInformed | Updated March 30, 2026: We have updated the content. Thank you for your patience. [Introduction] Starting in mid‑February 2026, the Microsoft 365 apps for Mac suite installer a shim for the Microsoft 365 Copilot app. This change helps organizations more easily deploy the Microsoft 365 Copilot Mac app by enabling users to download the full application directly from the shim. The Microsoft 365 Copilot Mac app brings AI assistance to macOS, helping users search, analyze, and create from a single, secure desktop experience.
[When this will happen]
[How this affects your organization] Who is affected: Organizations that deploy Microsoft 365 apps for Mac using the suite installation package. What will happen:
[What you can do to prepare] If your organization deploys Microsoft 365 apps for Mac using the suite installer package:
How can you exclude the shim app from suite installer package during deployment Method 1 – While downloading the suite installer package 1. Click on customize on the installation type page.
2. Uncheck Microsoft 365 Copilot to remove the shim app
Method 2 – While using Configuration Profile or Mobile Device Management (MDM) Apply the following preferences –
More context – Set suite-wide preferences for Office for Mac – Microsoft 365 Apps | Microsoft Learn [Compliance considerations] No compliance considerations identified. Review as appropriate for your organization. | ||||||||||||||
| (Updated) Microsoft Edge: Copilot new tab pageCategory:Microsoft 365 suiteNummer:MC1250274Status:stayInformed | Updated March 30, 2026: We have updated the timeline and content. Thank you for your patience. [Introduction] We’re introducing a refreshed Copilot‑inspired new tab page in Microsoft Edge for Business. This update brings search, chat, and web exploration together into a single search box, along with Copilot‑suggested actions and curated work content designed to help users stay focused and complete tasks more efficiently. Users can also view personalized news and activities. This message is associated with Microsoft 365 Roadmap ID 558256. [When this will happen]
[How this affects your organization] Who is affected
What will happen
[What you can do to prepare] No admin action is required before this rollout. If you want to configure the experience or prepare your organization, you can:
Learn more: Configuring Copilot Mode | Microsoft Edge | Microsoft Learn [Compliance considerations] No compliance considerations identified. Review as appropriate for your organization. | ||||||||||||||
| (Updated) Microsoft Teams: New slash command in compose to create workflowsCategory:Microsoft TeamsNummer:MC1254553Status:planForChange | Updated March 30, 2026: We have updated the content. Thank you for your patience. [Introduction] We’re introducing a new slash command, /createworkflow, in the Microsoft Teams message compose box. A workflow is an automated process that handles repetitive tasks for users, such as sending notifications, creating tasks, or starting approvals when something happens in Teams. With this update, users can type /createworkflow while composing a message to quickly begin creating an automation, instead of navigating through menus. This change is designed to make workflow creation faster, easier to discover, and more accessible directly from chats and channels. This message applies to Teams for Windows desktop, Teams for Mac desktop, and Teams for the web. It is associated with Microsoft 365 Roadmap ID 558544. [When this will happen:]
[How this affects your organization:] Who is affected: What will happen:
Screenshot: Example of the /createworkflow slash command appearing in the Teams message compose box
[What you can do to prepare:]
Learn more: Use commands in Microsoft Teams | Microsoft Support (will be updated before rollout) [Compliance considerations:]
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| (Updated) Microsoft Teams: Building‑level insights on the Teams Rooms Pro Management portal recommended actions pageCategory:Microsoft TeamsNummer:MC1257308Status:stayInformed | Updated March 30, 2026: We have updated the timeline. Thank you for your patience. [Introduction] We’re adding new building‑level insights to the recommended actions page in the Teams Rooms Pro Management portal. This update helps IT admins identify buildings with high Microsoft Teams Rooms (MTR) utilization that still have bring-your-own-device (BYOD) rooms in them, creating an inconsistent user experience from room to room. These insights support more consistent meeting experiences across buildings and help organizations optimize room‑technology investments. Available with a Teams Rooms Pro or Shared Space license. This message is associated with Microsoft 365 Roadmap ID 553591. [When this will happen]
[How this affects your organization] Who is affected
What will happen
[What you can do to prepare] No action is required. If relevant to your organization’s deployment planning, you may:
[Compliance considerations] No compliance considerations identified. Review as appropriate for your organization. | ||||||||||||||
| Microsoft Teams: Copilot PSTN audio announcementsCategory:Microsoft Teams Microsoft Copilot (Microsoft 365)Nummer:MC1260709Status:stayInformed | [Introduction] Microsoft Teams includes audio announcements for PSTN (phone dial‑in) participants when Copilot is used in Copilot Only mode, which is Copilot without transcription. These announcements inform PSTN participants when their audio is being processed by Copilot during calls and meetings. [When this will happen]
[How this affects your organization] Who is affected
Copilot is accessible to users who are licensed for Microsoft 365 Copilot. This capability requires a Microsoft 365 Copilot license for the user who enables Copilot, but awareness is relevant for all tenants because PSTN participants may hear these announcements when joining calls hosted by organizations that use Copilot. Teams desktop, web, and mobile clients are not affected. What will happen PSTN participants will now hear audio announcements when Copilot processes or stops processing their audio. When Copilot Only mode starts:
When Copilot Only mode stops:
Announcements follow the same localization behavior as existing recording or transcription announcements. No new admin controls or tenant-level settings are added. If your organization uses Copilot with transcription, no behavior changes occur, as the existing transcription announcement already communicates this information. [What you can do to prepare] No admin action is required. These announcements play automatically when PSTN participants are present and Copilot Only mode is active. You may want to:
Learn more:
[Compliance considerations] No compliance considerations identified. Review as appropriate for your organization. | ||||||||||||||
| Microsoft 365 Copilot: Admins will be able to enable third‑party model providers for specific users and groupsCategory:Microsoft 365 suite Microsoft Copilot (Microsoft 365)Nummer:MC1263276Status:stayInformed | [Introduction] Today, IT admins can enable or disable third‑party model providers, such as Anthropic and xAI (US only), at the tenant level in the Microsoft Admin Center. With this update, admins will be able to assign access to a third‑party model provider to specific users or groups within the tenant. This update is related to MC1193290, which announced that Anthropic models would be enabled by default for many customers in certain Copilot experiences and offered under the Microsoft Product Terms and Data Protection Addendum (DPA) as a Microsoft subprocessor. This message corresponds to Microsoft 365 Roadmap ID 557371.
[When this will happen] General Availability (Worldwide): We will begin rolling out in late April 2026 and expect to complete in late April 2026. [How this affects your organization] Who is affected
What will happen
[What you can do to prepare]
Learn more:
[Compliance considerations]
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| Dynamics 365 Contact Center – Enabling Infobip SMS for Dynamics 365 Contact CenterCategory:Dynamics 365 AppsNummer:MC1265555Status:stayInformed | We are announcing the ability for users to use your Infobip SMS account directly in Contact Center to streamline how you connect with customers in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026. How does this affect me? This feature enables Contact Center administrators to add Infobip as a third-party SMS provider, allowing users to send and receive SMS and MMS messages through Infobip connections. Once configured, Infobip SMS appears as an available messaging channel that agents can use during customer conversations. The setup supports inbound and outbound messaging across the same workflows and routing logic used for other SMS channels, providing a consistent user experience and unified reporting. This feature is not enabled automatically. Administrators add Infobip accounts in the Channels > Messaging Accounts area of the Contact Center admin experience, where a new Infobip SMS option appears. To enable the feature:
What action do I need to take? This message is for awareness, and no action is required. | ||||||||||||||
| Dynamics 365 Sales – Boost decision making by using Visualize with CopilotCategory:Dynamics 365 AppsNummer:MC1265561Status:stayInformed | We are announcing the ability to boost data-driven decision making using Visualize with Copilot in Dynamics 365 Sales. This feature will reach general availability on April 30, 2026. How does this affect me? As part of Copilot’s productivity capabilities, smart charts enable sellers to generate real-time visualizations directly within their workflow. Using AI, these charts help you uncover trends, patterns, and relationships in tabular data, making it easier to interpret data, act on insights faster, and stay focused on closing deals. This feature provides sellers the ability to:
This message is for awareness, and no action is required. If you would like more information on this feature, please visit Visualize the data in your view easily with Copilot. | ||||||||||||||
| Dynamics 365 Project Operations – Add support for Lookup and Currency on custom columnsCategory:Dynamics 365 AppsNummer:MC1265693Status:stayInformed | We are announcing support for Lookup and Currency on custom columns in Dynamics 365 Project Operations. This feature will reach general availability on April 30, 2026. How does this affect me? This feature enables you to add Lookup and Currency data type fields as enterprise task custom columns. You can surface relational and financial data directly in the task grid, eliminating the need for task form customizations. This feature will be enabled by default for all users and doesn’t require any additional configuration or action to enable. What action do I need to take? This message is for awareness, and no action is required. | ||||||||||||||
| Dynamics 365 Project Operations – Enable configurable timescale settings on assignments viewCategory:Dynamics 365 AppsNummer:MC1265696Status:stayInformed | We are announcing the ability to enable configurable timescale settings on assignments view in Dynamics 365 Project Operations. This feature will reach general availability on April 30, 2026. How does this affect me? This feature allows users to enable configurable timescale settings on assignments view and eliminate repetitive manual adjustments. This timescale setting that adapts to project duration and user preference to ensure that long-running projects can be managed without unnecessary scrolling or filter resets. What action do I need to take? This message is for awareness, and no action is required. | ||||||||||||||
| Dynamics 365 Contact Center – Use callback insights to optimize contact center operationsCategory:Dynamics 365 AppsNummer:MC1265701Status:stayInformed | We are announcing the ability to use callback insights to optimize contact center operations in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026. How does this affect me? This feature provides analytics for voicemails and direct callback actions for conversations that go through overflows, providing supervisors with insights into these overflow actions via custom reporting. The improved data model for overflow action reporting supports metrics for the following overflow actions. Voicemails:
This message is for awareness, and no action is required. | ||||||||||||||
| Dynamics 365 Project Operations – Record task progress from the tasks gridCategory:Dynamics 365 AppsNummer:MC1265703Status:stayInformed | We are announcing the ability to mark a task as complete from the grid view in Dynamics 365 Project Operations. This feature will reach general availability on March 31, 2026. How does this affect me? This feature allows users to mark a task as complete from the grid view. What action do I need to take? This message is for awareness, and no action is required. If you would like more information on this feature, please visit Record task progress from the tasks grid in Project Operations. | ||||||||||||||
| Dynamics 365 Sales – Find, filter, and sort using natural language with smart gridCategory:Dynamics 365 AppsNummer:MC1265717Status:stayInformed | We are announcing the ability to find, filter, and sort records using natural language queries directly within smart grid through Copilot Search in Dynamics 365 Sales. This feature will reach general availability on April 30, 2026. How does this affect me? Users in Dynamics 365 Sales will be able to use natural language queries in Copilot Search to quickly locate and refine records within smart grids. This capability will help users reduce time spent navigating advanced filter menus and manually configuring filters. With this feature, users will be able to:
This message is for awareness, and no action is required. If you would like more information on this feature, please visit Find, filter, and sort using natural language with smart grid. | ||||||||||||||
| Power Pages – Enable secure server-side logic in Power PagesCategory:Power PlatformNummer:MC1265719Status:stayInformed | We are announcing the ability to enable secure server-side logic in Power Pages. This feature will reach general availability on April 30, 2026. How does this affect me? This feature enables you to securely execute server-side JavaScript within your sites. This allows for integration with external services, advanced data operations, and custom business logic without exposing sensitive credentials in client code. What action do I need to take? This message is for awareness, and no action is required. | ||||||||||||||
| Dynamics 365 Contact Center – Use SMS channel to engage with customers proactivelyCategory:Dynamics 365 AppsNummer:MC1265721Status:stayInformed | We are announcing the ability to use the SMS channel to engage with customers proactively in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026. How does this affect me? This feature enables proactive engagement through the SMS channel that extends your customer engagement workflows with outbound SMS capabilities powered by the proactive engagement CCaaS API. It provides automated, targeted outreach using SMS, with support for orchestrating messaging through CCaaS APIs, Customer Insights journeys, Model Context Protocol (MCP), or filebased uploads. Message context is passed seamlessly to downstream AI agents or customer service representatives, enabling proactive, eventbased, and personalized communications with endtoend traceability across systems. The feature is included in the existing proactive engagement feature set and uses your current SMS channel configuration in Copilot Service admin center. If you already use the proactive engagement CCaaS API, you can start sending outbound SMS by configuring your SMS provider, defining outbound SMS workstreams, and choosing an orchestration method. Context sharing is automatically applied so that AI agents and service representatives receive the full conversation context. What action do I need to take? This message is for awareness, and no action is required. | ||||||||||||||
| Dynamics 365 Contact Center – Cancel voice consult with external numberCategory:Dynamics 365 AppsNummer:MC1265722Status:stayInformed | We are announcing the ability to cancel voice consult with an external number in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026. How does this affect me? This feature enables customer service representatives to cancel consult and transfer attempts while a call is still in the connecting or ringing state. The cancel option appears directly in the UI during the connecting phase, allowing the consult or transfer attempt to be terminated immediately so the customer service representative can retry with the correct participant or continue assisting the customer without delay. The feature is enabled out of the box and doesn’t require administrator configuration. What action do I need to take? This message is for awareness, and no action is required. | ||||||||||||||
| Power Pages – Control Power Pages components using client APIsCategory:Power PlatformNummer:MC1265724Status:stayInformed | We are introducing the ability to control Power Pages components using client APIs in Power Pages. This feature will reach general availability on February 30, 2026. How does this affect me? This feature enables the usage of client-side APIs for Power Pages components, eliminating the dependency on custom JavaScript and fragile Document Object Model (DOM) manipulation to hide fields, update values, or trigger actions. The Power Pages Client APIs (Preview) provides a JavaScript interface for controlling UI components and performing operations on your Power Pages sites. Key features include:
What action do I need to take? This message is for awareness, and no action is required. If you would like more information on this feature, please visit Control Power Pages components using client APIs. | ||||||||||||||
| Dynamics 365 Customer Service – Enhance timeline with AI-driven filtering and attributionCategory:Dynamics 365 AppsNummer:MC1265732Status:stayInformed | We are announcing the ability to enhance the timeline with AI-driven filtering and attribution in Dynamics 365 Customer Service. This feature will reach general availability on April 30, 2026. How does this affect me? This feature enables AI agent attribution on activities, allowing users to distinguish automated actions (such as enrichment, classification, or updates) from human‑generated entries. Key capabilities of this feature include:
This message is for awareness, and no action is required. | ||||||||||||||
| Dynamics 365 Customer Service – Unify next‑step suggestions across Microsoft AI and custom agentsCategory:Dynamics 365 AppsNummer:MC1265733Status:stayInformed | We are announcing the ability to surface recommended next steps for agents in Dynamics 365 Customer Service. This feature will reach general availability on April 30, 2026. How does this affect me? The Unified Suggested Next Actions framework provides AI insights with business-specific agent logic, providing clearer, more actionable guidance. Suggestions from Microsoft AI agents and custom line-of-business agents appear in a standardized format across the inbox, case form, and timeline. You can rely on AI-driven guidance that aligns with business rules, supports, multiple suggestions, and reflects the full context of the case. In addition, you can reduce manual triage through automated, prioritized next actions aligned with business rules and customer context. What action do I need to take? This message is for awareness, and no action is required. | ||||||||||||||
| Microsoft 365 Copilot for Sales – Configure admin setting for meeting AI insights sharing governanceCategory:Microsoft Copilot (Power Platform)Nummer:MC1265735Status:stayInformed | We are announcing the ability to configure admin settings for meeting AI insights sharing governance in Microsoft 365 Copilot for Sales. This feature will reach general availability on April 30, 2026. How does this affect me? This feature enables you to control how meeting insights are used across Sales agent through access management, so you can protect sensitive data while still enabling sellers to benefit from AI-powered insights. This helps to reduce risk and maintain trust without slowing sales workflows. What action do I need to take? This message is for awareness, and no action is required. | ||||||||||||||
| Microsoft 365 Copilot for Sales- Control AI insights generation by meeting sensitivity labelsCategory:Microsoft Copilot (Power Platform)Nummer:MC1265738Status:stayInformed | We are announcing the ability to control AI insights generation with meeting sensitivity labels in Microsoft 365 Copilot for Sales. This feature will reach general availability on April 30, 2026. How does this affect me? This feature enables you to define rules that control AI insight generation based on meeting sensitivity labels. Meetings marked with excluded labels (e.g. Highly confidential) won’t generate AI insights, while included meetings continue to power Meeting Prep and related features. These settings are applied consistently across all meeting-derived experiences. The configuration for this feature is managed through the Sales app admin settings. What action do I need to take? This message is for awareness, and no action is required. | ||||||||||||||
| Power Platform – Move apps out of the default environmentCategory:Power PlatformNummer:MC1265740Status:stayInformed | We are announcing the ability to move apps out of the default environment in Power Platform. This feature will reach general availability on April 30, 2026. How does this affect me? This feature enables you to move canvas apps and SharePoint forms from the default environment to designated Managed Environments. You can move apps by using one of the following methods:
This message is for awareness, and no action is required. If you would like more information on this feature, please visit Move apps from the default environment. | ||||||||||||||
| Dynamics 365 Contact Center – Consent-Based Recording for Voice InteractionsCategory:Dynamics 365 AppsNummer:MC1265742Status:stayInformed | We are introducing consent-based recording in Dynamics 365 Contact Center to enhance trust, ensure regulatory compliance, and reduce risk during customer voice interactions. This feature captures explicit customer consent at the start of calls with voice agents. This feature will reach general availability on April 30, 2026. How does this affect me? Calls with voice agents will now include a proactive consent prompt before recording or transcription begins. If consent is declined, calls continue without recording or transcription, and this preference carries over if the call transfers to a service representative. This ensures a consistent, privacy-respecting experience and helps meet voice-specific compliance requirements. What action do I need to take? This message is for awareness, and no action is required. | ||||||||||||||
| Dynamics 365 Customer Service – Simulate case‑resolution flows before productionCategory:Dynamics 365 AppsNummer:MC1265750Status:stayInformed | We are announcing the ability to simulate case‑resolution flows before production in Dynamics 365 Customer Service. This feature will reach general availability on April 30, 2026. How does this affect me? This feature enables you to validate Case Management Agent resolution logic to detect configuration and instruction issues before they impact customers. Actionable validations from simulated end-to-end case resolution flows include resolution accuracy, clarification gaps, failures, and estimated credit impact. What action do I need to take? This message is for awareness, and no action is required. If you would like more information on this feature, please visit Simulate case resolution flows before production. | ||||||||||||||
| Dynamics 365 Customer Service – Case sentiment insightsCategory:Dynamics 365 AppsNummer:MC1265753Status:stayInformed | We are announcing a new feature for Dynamics 365 Customer Service known as Case Sentiment Insights. This feature is designed to give agents and supervisors a clear, real-time view of customer sentiment across email, chat, and voice channels. This feature will help to identify potential escalations early and support better case prioritization. This feature will reach general availability on April 30, 2026. How does this affect me? You will be able to see sentiment scores as icons displayed directly on cases, in case grids, and on agent inbox cards when added to an agent profile. These scores reflect the combined emotional tone of recent customer interactions and update automatically as new communications arrive. What action do I need to take? This message is for awareness, and no action is required. | ||||||||||||||
| Dynamics 365 Customer Insights – Journeys – Boost engagement with Copilot-powered conversational text messagesCategory:Dynamics 365 AppsNummer:MC1265755Status:stayInformed | We are announcing the ability to boost engagement with Copilot-powered conversational text messages in Dynamics 365 Customer Insights – Journeys in conjunction with Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026. How does this affect me? This feature enables you to leverage Copilot Studio agents to deliver personalized SMS conversations with your customers. Key functionality of this feature includes:
This message is for awareness, and no action is required. | ||||||||||||||
| Auto Critique and Model Council features in Researcher (Frontier program)Category:Microsoft Copilot (Microsoft 365) Microsoft 365 Copilot ChatNummer:MC1265765Status:stayInformed | [Introduction] We’re introducing new capabilities in Researcher to help teams review AI‑generated research more confidently and reduce rework before using outputs in business decisions. Critique is a built-in review step in Researcher that automatically checks and improves a draft before it’s delivered. It uses a second reasoning pass to strengthen structure and completeness, prioritize reputable sources, and ensure key statements are grounded in clear citations—so the final report is more reliable and easier to trust. Council is Researcher’s multi-model comparison mode. It runs the same question through multiple deep‑reasoning research agents (for example, GPT and Claude) in parallel, preserves each model’s full standalone report, and adds a lightweight synthesis “cover letter” that highlights where the models agree, where they diverge, and what each uniquely contributes—so you can compare perspectives and make decisions with higher confidence. These preview features are initially available only to organizations enrolled in the Microsoft 365 Copilot Frontier program, which provides early access to experimental Copilot capabilities. This message is associated with Roadmaps 553213 and 558538. [When this will happen:] Public preview: Rolling out to Frontier customers by March 30, 2026. [How this affects your organization:] Who is affected:
What will happen:
[What you can do to prepare:]
No action is required if you do not plan to enable the preview features. Learn more: Use model choice in the Researcher agent | Microsoft Support [Compliance considerations:] No compliance considerations identified, review as appropriate for your organization. | ||||||||||||||
| Copilot Cowork now available in FrontierCategory:Microsoft Copilot (Microsoft 365) Microsoft 365 Copilot ChatNummer:MC1265767Status:planForChange | [Introduction] Copilot Cowork is now available in Frontier. Copilot Cowork enables users to orchestrate complex, multi-step work across Microsoft 365 without switching between apps. Copilot Cowork moves beyond answering questions to turning intent into execution by automatically generating plans, coordinating work across emails, meetings, messages, files, and data, and carrying tasks forward with visible progress and user control. This update reflects customer feedback to reduce manual coordination for real work while maintaining enterprise-grade security, privacy, and controls. Learn more on our blog: Powering Frontier Transformation with Copilot and agents. Screenshot: The Copilot Cowork interface in Microsoft 365 Copilot [When this will happen:]
[How this affects your organization:] Who is affected:
Prerequisites and controls:
What will happen:
[What you can do to prepare:]
Learn more:
[Compliance considerations:]
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| Dynamics 365 Contact Center – Evaluate multiple conversations using Quality Evaluation AgentCategory:Dynamics 365 AppsNummer:MC1265787Status:stayInformed | We are announcing the ability for supervisors and quality managers to evaluate multiple closed conversations on demand, directly from the conversation list view, that also enables automated review of historical closed conversations in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026. How does this affect me? You will be able to quickly select and evaluate several closed conversations at once without navigating away from the conversation list. Automated daily evaluation plans will also run in the background to process historical conversations, streamlining quality management workflows. What action do I need to take? This message is for awareness, and no action is required. | ||||||||||||||
| Dynamics 365 Contact Center – Identify your customers with enhanced authenticationCategory:Dynamics 365 AppsNummer:MC1265792Status:stayInformed | We are announcing the ability to identify your customers easier with enhanced authentication methods and mid-conversation authentication for live chat in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026. How does this affect me? This feature improves customer onboarding and engagement by expanding authentication options and enabling authentication during live interactions. Broader identity provider support improves out-of-the-box compatibility to reduce setup time and effort. Mid-conversation authentication allows service representatives and AI agents to securely assist customers who begin interactions anonymously, allowing for improved, data-driven support without disrupting the customer experience. The authentication enhancements include:
This message is for awareness, and no action is required. | ||||||||||||||
| Microsoft Purview | Data Security Investigations – Introducing new personal data examinationCategory:Microsoft PurviewNummer:MC1266016Status:planForChange | [Introduction] Microsoft Purview Data Security Investigations (DSI) is introducing a new AI-powered examination capability that helps organizations identify and understand the presence of personal data within investigation datasets. This enhancement expands DSI’s existing AI examination features by adding personal data analysis alongside credential, risk, and mitigation analysis. The goal is to help investigators more quickly assess potential privacy exposure and respond appropriately during security investigations. This message is associated with Microsoft 365 Roadmap ID 559388. [When this will happen:] General Availability (Worldwide): We will begin rolling out in late April 2026 and expect to complete by early May 2026. [How this affects your organization:] Who is affected:
What will happen:
Learn more: Use AI analysis in Data Security Investigations | Microsoft Learn [What you can do to prepare:]
Learn more: Learn about Data Security Investigations | Microsoft Learn [Compliance considerations:]
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| Microsoft Purview: eDiscovery (Premium) – Review set per case limit increaseCategory:Microsoft PurviewNummer:MC1266018Status:planForChange | [Introduction] We’re increasing the maximum number of review sets per case in Microsoft Purview eDiscovery (Premium) from 20 to 100. A review set is a set of documents where you can analyze, query, view, tag, and export data. This update is based on customer feedback from organizations running large or complex investigations and improves scalability for eDiscovery (Premium) workflows. This message is associated with Microsoft 365 Roadmap ID 558858. [When this will happen:]
[How this affects your organization:] Who is affected:
What will happen:
[What you can do to prepare:] No action is required.
Learn more about eDiscovery (Premium) review sets | Microsoft Learn [Compliance considerations:]
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| Microsoft 365 Copilot: New chat-first design for the Copilot mobile appCategory:Microsoft 365 apps Microsoft Copilot (Microsoft 365) Microsoft 365 Copilot ChatNummer:MC1266021Status:stayInformed | [Introduction] We are introducing a refreshed chat‑first design in the Microsoft 365 Copilot mobile app. This update modernizes the interface and streamlines navigation to make it faster and easier for users to start, continue, and manage chats. The improved experience is based on customer feedback and aligns the mobile app more closely with the broader Copilot visual design. The updated design will release first on iOS, followed shortly by Android. [When this will happen]
[How this affects your organization] Who is affected
What will happen The Microsoft 365 Copilot mobile app will update automatically with a new chat‑first design. Key changes include:
Screenshot 1 – Redesigned navigation bar:
Screenshot 2 – Redesigned chat input:
[What you can do to prepare] No admin action is required. You may choose to:
[Compliance considerations] No compliance considerations identified. Review as appropriate for your organization. | ||||||||||||||
| Microsoft Teams: Auto-detect spoken language in multilingual meetingsCategory:Microsoft Teams Microsoft Copilot (Microsoft 365)Nummer:MC1266022Status:stayInformed | [Introduction] Microsoft Teams is introducing automatic spoken language detection in multilingual meetings to improve caption, transcript, and interpretation accuracy. Teams will automatically detect each speaker’s spoken language and update it in real time as the conversation evolves. Manual spoken language selection will no longer be available. This applies to live captions and transcripts when Interpreter is enabled or when multilingual speech recognition is turned on in meeting options. The change helps ensure consistent recognition across multilingual meeting scenarios. This message is associated with Microsoft 365 Roadmap ID 558543. [When this will happen]
[How this affects your organization] Who is affected
What will happen
[What you can do to prepare] No admin action is required. To prepare:
[Compliance considerations] No compliance considerations identified. Review as appropriate for your organization. | ||||||||||||||
| Microsoft 365 Copilot: Comprehensive Copilot metrics in Copilot AnalyticsCategory:Microsoft Viva Microsoft Copilot (Microsoft 365)Nummer:MC1266023Status:stayInformed | [Introduction] We are adding new Copilot metrics across Microsoft 365 apps to help you better understand how users engage with Copilot. These metrics include actions taken in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote, and intent-based usage across Outlook, Word, Excel, and PowerPoint. This update expands visibility into how users adopt Copilot and supports improved insights in the Copilot Dashboard and Advanced Analysis in Copilot Analytics. This message is associated with Microsoft 365 Roadmap ID 557981. [When this will happen]
[How this affects your organization] Who is affected
What will happen
[What you can do to prepare]
[Compliance considerations] No compliance considerations identified. Review as appropriate for your organization. | ||||||||||||||
| Update on custom domain guidance for Teams Event emailsCategory:Microsoft TeamsNummer:MC1266025Status:stayInformed | We’re clarifying our guidance around custom domain configuration for Teams event emails, based on customer feedback and recent questions. In a previous Message Center post (MC1234575 and MC1176301), we communicated that configuring a custom domain was required to use custom HTML editing for event emails. Based on customer feedback, this is no longer mandatory effecting immediately. [When this will happen:] Effective immediately [How this affects your organization:] Premium feature of custom HTML editing for Teams Events (Webinar and Townhall) emails is no longer blocked if your tenant does not have a custom domain configured. You can continue creating and sending event emails even without configuring a custom domain. However, we still strongly recommend configuring a custom domain for the best and most consistent email experience, especially for events sent to external audiences. Why we still recommend configuring a custom domain Configuring a custom domain helps:
If a custom domain is not configured, event-related emails will continue to leverage Microsoft provided domains, which can appear unfamiliar to recipients. [What you can do to prepare:]
Documentation updates We are updating our documentation and guidance to clearly reflect:
You can learn more about managing email communications for Teams events on our learn page. We’re listening This update reflects direct customer feedback. We’ll continue monitoring support signals and feedback to further simplify and improve the event email experience. | ||||||||||||||
| One-time email passcodes for external presenters in Teams eventsCategory:Microsoft TeamsNummer:MC1266026Status:stayInformed | [Introduction] One-time Email Passcodes provide a way for tenant administrators and event organizers to verify anonymous, external presenters invited to Microsoft Teams events. When enabled, anonymous external presenters are prompted to enter a one-time email passcode before joining an event and receive a Verified label next to their name after joining. External presenters with personal or work Microsoft accounts are asked to sign in to their account for verification instead of receiving a one-time email passcode. This message is associated with Microsoft 365 Roadmap ID 557975. [When this will happen:]
[How this affects your organization:] Who is affected:
What will happen:
[What you can do to prepare:]
Learn more: Allow anonymous presenters in a live event in Microsoft Teams | Microsoft Support (will be updated before rollout) [Compliance considerations:]
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| Microsoft Teams: New experience when users minimize the meeting windowCategory:Microsoft TeamsNummer:MC1266027Status:stayInformed | [Introduction] We are improving the Microsoft Teams meeting experience when the active meeting window is minimized. This update helps users stay engaged in meetings while multitasking across other apps. With this change, users can perform key in-meeting actions—such as raising their hand and sending reactions—without restoring the full Teams meeting window. Users can also choose between two different minimized views, depending on how much meeting context they want to keep visible while they work. This change does not affect the experience when users are sharing their screen in a Teams meeting. This message applies to Teams for Windows desktop and Teams for Mac desktop. It is associated with Microsoft 365 Roadmap ID 557179. [When this will happen:]
[How this affects your organization:] Who is affected:
What will happen:
[What you can do to prepare:]
[Compliance considerations:] No compliance considerations identified, review as appropriate for your organization. |
















