Microsoft Roadmap, messagecenter and blogs updates from 02-05-2026

het nieuws van Microsoft message center roadmap en blogs - KbWorks - SharePoint and Teams Specialist

02-May-2026 Below you will find a collection of news published yesterday. This news consists of Microsoft’s Roadmap when it is updated it will be below with items. Then there will be a section with the message center, if there is anything new there, this will be automatically included. And it contains a piece from blogs that I follow myself and would like to share with you. If I miss something in the blogs that do have an RSS feed, please let me know.

This entire post was automated via Microsoft Flow
have fun reading!

Office 365 Roadmap Updated: 2026-05-01

Items from the MessageCenter in Microsoft 365

(Updated) Microsoft Teams: Private channels increased limits and transition to group compliance
Category:Microsoft Teams
Nummer:MC1134737
Status:planForChange

Update as of April 30th, 2026 – Admin action is needed and the content has been updated. Thank you for your patience. 

Migration of channels is complete with a few pending channels for which we have shared more information here for admin remediation. Admins must take action within 30 days, by June 5th, 2026, to remediate specific private channel configurations that are currently not eligible for migration. There are two impacted scenarios.

  • The first includes private channels with no users, where the roster is empty and the channel is inaccessible to any tenant user.
  • The second includes private channels that contain only guest users and no in-tenant owners. In both cases, these channels cannot be migrated in their current state.

To complete migration of these channels, admins are required to add at least one in-tenant user as an owner to each affected private channel by June 5th, 2026. This ensures the channels have valid ownership and meet requirements. If no action is taken by June 5th 2026, impacted channels will be soft deleted and remain recoverable for 30 days. After this period, they will be permanently deleted. All deletions will continue to honor applicable retention policies, legal holds, and compliance requirements.

To identify impacted channels, admins can use the updated powershell cmdlet Get-TenantPrivateChannelMigrationStatus – which now provides per-channel details for channels in the above state. Once identified, admins can use Microsoft Graph APIs to add in-tenant users as channel owners and complete remediation. Please see FAQ below for sample response and additional data.

We are in the process of expanding higher limits for membership and number of private channels in private channels as well as meeting support, targeting completion in May 2026.

New limits for private channels will rollout starting late April 2026. Private channels not yet migrated would not receive new limits until their migration is complete.

In response to customer feedback, we are introducing enhanced flexibility, greater scalability, and streamlined compliance management for private channels in Microsoft Teams.

Note: It is important for compliance managers to review and take appropriate action before migration starts for these changes to private channels.

[What’s changing?]

Private channels will transition use a channel mailbox instead of individual user mailboxes.

Organizations with compliance policies (retention, legal hold, data loss prevention, or eDiscovery) for private channels must review these policies and must apply policies to the Microsoft 365 group for the channel’s team before migration begins to ensure continuity of the policy for a private channel. Existing policies will continue to apply to user mailboxes; post-migration, new data will be governed by policies on the group. Note that policies applied to the team’s group can apply to all channels in the team.

After the transition to updated private channels in your organization, private channels will be updated as follows.

  1. Private channels are no longer limited to 30 per team. Instead, private channels can be added up to the limit of 1000 total channels per team.
  2. Private channels can now have up to 5000 members, instead of 250.
  3. Meetings can now be scheduled in private channels.
  4. Compliance policies for private channels are part of the team’s group policies instead of the individual user level.

The migration of private channels will begin in early October 2025 and continue through late April 2026 (previously March). During this period, private channels will continue to operate normally. Admins and compliance managers should complete any required policy changes by October 2025, before the migration begins. Changes to private channel limits and meeting scheduling will follow in late April through early May 2026 (previously early April).

As part of this change, newly created private channels will not be created with a document library by default; the root folder is used as a default location for any new files.

[When this will happen:]

General Availability (Worldwide): We will begin rolling out private channel migration early October 2025 (previously late September) and expect to complete by late April 2026 (previously March). Updated channel limits and meeting scheduling will complete in early May 2026 (previously April). Restricted clouds rollout will begin in April 2026 (previously March).

[Action required by compliance managers and admins]

  1. Purview eDiscovery and Legal Hold
  2. With this change, private channel data will move from user mailboxes to the group mailbox, aligning with how shared channels data is stored. Previously, legal holds were applied to user mailboxes since private channel data resided in each member’s mailbox. Post-migration, the latest version of private channel message data from each user’s mailbox is moved to the private channel’s group mailbox. Message edits and deleted messages will not be copied into the group mailbox.

    Note: For users on hold, copies of message edits and deleted messages will remain in the user’s preserved library folder until the hold expires, while the latest version of private channel message data from each user’s mailbox is copied to the private channel’s group mailbox.

    Before migration

    If a legal hold exists for a private channel, admins must also apply the policy to the team’s group, in addition to the policy already applied to users’ mailboxes, in order for a hold to apply to new data generated and stored in the private channel’s mailbox. Note that policies applied to the team’s group can apply to all channels in the team.

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    Screenshot 1: Setting up a new hold in Microsoft Purview compliance portal.

    After migration

    For existing holds admins will need to ensure that the hold is applied to the user mailbox as well as the new group mailbox, in order for a hold to apply to existing and new message data. Any new legal holds will need to be applied to the group.

    For complete eDiscovery, include both the private channel’s users’ mailboxes and the team’s group mailbox to retrieve pre-migration messages, message history, and post-migration new content.

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    Screenshot 2: Configuring an eDiscovery search in Microsoft Purview compliance portal.

  3. Purview Data Loss Prevention (DLP)
  4. With this change, private channel messages will be included as a part of the DLP policy scoped to the private channel’s team’s group, as opposed to the user mailbox.

    Before migration

    Admins must modify the “Teams chat and channel messages” policy for private channels to add the team’s group containing the private channel, in addition to the user mailbox, in order to include new private channel messages in a policy. Note that policies applied to the team’s group can apply to all channels in the team.

    After migration

    Ensure that “Teams chat and channel messages” policy for private channels is scoped to the team’s group containing the private channel.

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    Screenshot 3: Configuring a data loss prevention policy in Microsoft Purview compliance portal.

  5. Purview Retention Policy
  6. After this change, creation of new private channel-specific policies will not be possible in the Purview portal. Instead, “Teams channel messages” policies applied to the team’s group will now include private channels. Existing private channel policies will remain in effect and preserve all held message data in user mailboxes. Editing of existing policies will not be supported but policies can be removed.

    Before migration

    Apply current private channel retention policies (previously on user mailboxes) to Teams channel messages to include the team’s group, in order to include new private channel messages in a policy. In Microsoft Purview compliance portal, go to solutions > Data Lifecycle Management > Retention policies. Note that policies applied to the team’s group can apply to all channels in the team.

    After migration

    If the parent team’s group retention policy differs from the private channel’s policy, create a new or equivalent policy to ensure consistent retention.

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    Screenshot 4: Configuring “Teams channel messages” for a retention policy in Microsoft Purview compliance portal.


    4. Microsoft policies for Optical Character Recognition

    Before Migration:

    • In Microsoft Purview compliance portal, go to Settings, -> Optical character recognition (OCR), -> Select locations and scope to [1] all users and groups or [2] specific users and groups

    After Migration:

    Set the settings for “all users and groups” to cover private channels as specific users and groups are not supported.

    5bfd9ef4fa9f2655891b6438f46ff9a9073ed02c - KbWorks - SharePoint and Teams Specialist

Frequently asked questions

  1. How can admins identify a user’s private channel memberships?
    • Use Teams Admin Center under team settings, or run PowerShell: Get-TeamChannelUser to list members.
  2. When is compliance manager action required?
    • If a policy (legal hold, eDiscovery, retention, DLP) applied to a user’s mailbox, in order to include private channel messages, differs from the team policies for the team hosting the private channel. Policies must be applied to the team’s group in order to include new private channel messages in a policy. Note that policies applied to the team’s group can apply to all channels in the team.
    • During eDiscovery for users on hold or during migration, search both user mailbox and group mailbox for complete data on a private channel.
  3. What if no action is taken?
    • User-level policies will not apply to a private channel’s new message data. Team-level policies will apply to private channels.
  4. Why isn’t Microsoft automatically applying policies from user mailboxes to a private channel’s team?
    • Tenant admins and compliance managers must assess and apply policies as needed. Group policies apply to all channels in the Team. Some user mailbox policies are intended for all of a user’s messages, and some are intended for private channel messages. Each organization must review and decide on policies.
  5. Is there any impact to end users?
    • During migration, users may see duplicate search results in Teams searches—both links will navigate to the same content in Microsoft Teams.

When will migration happen for my tenant and how long will it take?

Migration can start or end at different times for each tenant during the rollout period and can take some weeks depending of the tenant. To track progress, a new PowerShell command is available for tenants to check whether their migration has started or is completed.

The command will be Get-TenantPrivateChannelMigrationStatus

Sample Response

TenantId                     : <tenantId>

MigrationStatus              : RequiresAdminAttention

MigrationStartTimeStamp      : 2/10/2026 6:48:20 AM

MigrationCompletionTimeStamp :

Details                      : (see parsed JSON below)

Parsed Details JSON

{

  “totalChannels”: 10,

  “migratedChannels”: 6,

  “failedChannels”: 1,

  “ownerlessChannels”: 2,

  “remainingChannels”: 1,

  “ownerlessChannelsDetails”: [

    {

      “channelThreadId”: “<channelId>@thread.tacv2”,

      “teamId”: “<teamId>”

    },

    ]

}

Note: The Details field is returned as a single JSON string. The formatted version above is shown for readability.

Please refer to this blog post for more information: New enhancements in Private Channels in Microsoft Teams unlock their full potential 

We appreciate your attention to this important update.

Please refer to this blog post for more information: New enhancements in Private Channels in Microsoft Teams unlock their full potential 

We appreciate your attention to this important update.

(Updated) Microsoft 365 Copilot: Graph APIs for agent and app management
Category:Microsoft Copilot (Microsoft 365) Microsoft 365 Copilot Chat
Nummer:MC1173195
Status:stayInformed

Updated April 30, 2026: The API will be in Public Preview starting 05/01 and will be available to all customers. Customers must be licensed for Agent 365 in order to use the Agent 365 Graph APIs. Thank you for your patience.

[Introduction]

We are introducing two new Microsoft Graph APIs that enable admins to programmatically access and manage agents and apps within their organization. These APIs provide greater flexibility for reporting and integration scenarios without relying on manual UI workflows.

This message is associated with Microsoft 365 Roadmap ID 502875.

[When this will happen:]

Frontier (Preview): Now available. 

General Availability (Worldwide): Rollout will begin mid-April 2026 (previously end of March) and is expected to complete by early May 2026 (previously end of February).

[How this affects your organization:]

Who is affected: Admins managing Copilot agents and apps within Microsoft 365 environments.

What will happen:

  • New Graph API endpoints will be available:
    • GET graph.microsoft.com/copilot/admin/catalog/packages – Retrieves a complete inventory of all agents and apps (Microsoft, External, Shared, and Custom).
    • GET graph.microsoft.com/copilot/admin/catalog/packages/{id} – Fetches detailed metadata for a specific agent or app, including properties and manifest details.
  • These APIs allow for automated reporting and integration workflows.
  • No changes to existing UI workflows or admin policies.
  • These Graph API endpoints are available to users with an existing Microsoft 365 license; no additional license or add-on is required.

[What you can do to prepare:]

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

(Updated) Microsoft Viva Insights: Retirement of Export via Microsoft Graph Data Connect (MGDC)
Category:Microsoft Viva Microsoft Copilot (Microsoft 365)
Nummer:MC1180889
Status:planForChange

Updated April 30, 2026: We have updated the content. Thank you for your patience. 

To streamline data export processes and improve security, Microsoft is retiring the Viva Insights export capability via Microsoft Graph Data Connect (MGDC). This change does not impact other export alternatives via Viva Insights.

When this will happen
  • Onboarding of new customers and scenarios to Viva Insights export via MGDC will stop 30 days from this announcement.
  • Existing customers will retain access to current MGDC data export pipeline until full retirement. Existing customers can access current MGDC data export pipelines until July 2026.
How this affects your organization

Who is affected: Organizations using Viva Insights export via Microsoft Graph Data Connect.

What will happen:

Note: Customers who prefer a flat file export can use the CSV export feature. Learn more: Download and import results in Excel.

What you can do to prepare

  • If you are an existing MGDC customer, select an alternative export method.
  • To offboard from MGDC-based export:
    1. Check access to output folders from previous runs.
    2. Stop and delete all Data Factory Copy activity pipelines.
    3. Delete MGDC app registrations.
    4. MGDC admin should deselect “Viva Insights” from enabled datasets:
      • In Microsoft 365 Admin portal, go to Settings > Org settings.
      • Under Services, select Microsoft Graph data connect.
      • Deselect Viva Insights.

For additional questions, raise a support ticket.

Learn more: 

Compliance considerations

Does the change alter how existing customer data is processed, stored, or accessed (e.g. documents, emails, chats, etc.), if so how and to what extent?Yes. This change retires the Microsoft Graph Data Connect (MGDC) export method for Viva Insights, which alters how customers access and export their existing datasets. Customers must transition to alternative export methods such as the Power BI Connector or CSV export.
Does the change modify how users can access, export, delete, or correct their personal data within Microsoft 365 services (GDPR Data Subject Rights), if so summarize the changes?Yes. The retirement of MGDC affects how users export personal data from Viva Insights. Users will need to use supported alternatives like the Power BI Connector or CSV export to access and manage their data.
Does the change include an admin control and, can it be controlled through Entra ID group membership?Yes. Admins can manage dataset access by deselecting “Viva Insights” in the Microsoft Graph Data Connect settings within the Microsoft 365 Admin Portal. This control can be scoped using Entra ID group membership.
Does the change allow a user to enable and disable the feature themselves?Yes. Admins can disable the MGDC export feature by offboarding and updating settings in the Microsoft 365 Admin Portal. End users cannot enable or disable the feature directly.

(Updated) Microsoft Teams: Private chat for organizers and presenters in structured meetings, webinars, and town halls
Category:Microsoft Teams
Nummer:MC1188222
Status:planForChange

Updated April 30, 2026: We have updated the timeline. Thank you for your patience. 

[Introduction]

We’re introducing a private chat feature for organizers, co-organizers, and presenters in structured meetings and webinars in Microsoft Teams. This separate chat enhances collaboration by allowing key participants to communicate privately before, during, and after the event, without involving attendees. Additionally, we are unifying backroom chat behavior in town halls to ensure consistent functionality across all structured meetings. Currently, backroom chat behavior varies depending on whether streaming chat is enabled for town halls and whether the organizer has a Teams Premium license. This update removes that inconsistency.

This message is associated with Roadmap ID 392328 and applies to Teams for Windows desktop, Teams for Mac desktop, Teams for the web, Teams for iOS/Android, MTR-W and MTR-A devices.

[When this will happen:]

  • Targeted Release: Rollout begins in mid-June 2026 (previously early May) and is expected to complete by late June 2026 (previously mid-May).
  • General Availability (Worldwide and GCC): Rollout begins in late June 2026 (previously mid-May) and is expected to complete by mid-July 2026 (previously late May).

[How this affects your organization:]

Who is affected: Admins managing Microsoft Teams meetings, webinars, and town halls.

What will happen:

  • New private chat for organizers, co-organizers, and presenters: This chat is separate from attendee chat and is available before, during, and after the event.
  • Unified backroom chat policy for town halls: The default setting will be ON for all town halls, regardless of streaming chat availability or license type.
  • Existing town halls will adopt the new policy once meeting options are updated.
  • If admins turn the backroom chat policy OFF, previously enabled town halls will lose access after update.
  • Non-TPre town halls (those without a Teams Premium license) will have backroom chat ON by default after rollout and update.

Two potential impacts:

  • If an admin explicitly turns the new backroom chat policy OFF, any already-scheduled town hall that previously had backroom chat ON will lose access once the meeting options are updated.
  • For non-TPre town halls where backroom chat was previously OFF, it will switch to ON by default after the rollout and a meeting options update.

[What you can do to prepare:]

  • Review your Teams meeting policies and decide whether to enable private chat for organizers and presenters.
  • Communicate this change to helpdesk staff and event organizers.
  • Update internal documentation to reflect the new backroom chat behavior.
  • If you want to disable backroom chat, adjust the policy in the Teams admin center.

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

(Updated) Microsoft 365 Copilot: Updated handling of entity inserts in the Copilot Chat input box
Category:Microsoft Copilot (Microsoft 365) Microsoft 365 Copilot Chat
Nummer:MC1230892
Status:stayInformed

Updated May 1, 2026: We have updated the timeline. Thank you for your patience. 

[Introduction]

We’re updating how entities inserted from Add Work Content under the + menu behave in Microsoft 365 Copilot and Copilot Chat. With this change, entity names (such as document titles, people names, or other referenced objects) will no longer be inserted as text within the input box, making it easier for users to craft clean prompts without needing to manually delete entity labels. This feature is available to both users with a Microsoft 365 Copilot license (Microsoft 365 Copilot users) and users without a Microsoft 365 Copilot license (Copilot Chat users), but the experience varies.

This message is associated with Microsoft 365 Roadmap ID 552592.

[When this will happen]

General Availability (Worldwide): Rollout begins in mid-May 2026 (previously mid‑February) and completes end of May 2026 (previously end of April).

[How this will affect your organization]

Who is affected: All users with access to Microsoft 365 Copilot and Copilot Chat in commercial (non-government) clouds.

What will happen:

  • When users insert entities through Add Work Content (+):
    • The entity pill will appear in context, but the entity name will no longer be inserted as text in the chat input box:

       user settings

  • This change creates a cleaner prompt-building experience by removing extraneous text.
  • No admin controls are changing.
  • This update is enabled by default for all tenants.

[What you can do to prepare]

No action is required.

Optional steps include:

  • Informing helpdesk or training teams about the change.
  • Updating internal documentation that references entity insertion behavior in Copilot or Copilot Chat.

Learn more: Using Context IQ to refer to specific files, people, and more in Microsoft 365 Copilot and Copilot Chat | Microsoft Support

[Compliance considerations]

No compliance considerations identified. Review as appropriate for your organization.

(Updated) Introducing the new SharePoint experience
Category:SharePoint Online Microsoft Copilot (Microsoft 365)
Nummer:MC1240699
Status:stayInformed

Updated April 30, 2026: We have updated this post as a reminder. We will begin the Targeted Release (TR) rollout on May 5, with an expected ramp to 100% TR by the end of the week. All customers and users in the TR program will automatically receive the new SharePoint experience, with no option to opt out at either the tenant or user level.

We recommend that customers explore the experience ahead of TR to ensure readiness.

For users and tenants already opted in via EAP or Public Preview, we will preserve their current state, their experience as of Monday will remain unchanged.

[Introduction]

We are introducing a new SharePoint experience that includes a redesigned SharePoint app bar, a refreshed SharePoint start page for finding sites, content, and news, and support for AI-assisted creation, management, and discovery features. The new experience applies to all SharePoint users. Some capabilities in this experience use AI. Access to those capabilities requires a Microsoft 365 Copilot license.

This message is associated with Microsoft 365 Roadmap ID 547732.

Before the new experience rolls out broadly, it will be available as a public preview. During the preview period, administrators can enable the experience for their tenant to evaluate the changes and prepare users. When enabled during preview, the experience applies to all users in the tenant. Users may opt out of the new experience during the preview period.

When the public preview ends, Targeted Release rollout will begin, followed by General Availability (GA). Starting with Targeted Release, the new SharePoint experience will automatically apply to all tenants and users. Any tenant-level preview settings or individual user opt-outs from the preview period will be overridden, and no controls will remain. We recommend customers try the experience ahead of TR to be better prepared.

[When this will happen]

  • Public Preview: Rolling out in early March 2026; expected completion by late April 2026.
  • Targeted Release: Rolling out in early May 2026 (previously late April); expected completion by mid-May 2026 (previously June).
  • General Availability (Worldwide, GCC, GCC High, DoD): Rolling out in mid-June 2026 (previously early May); expected completion by mid-July 2026 (previously end of July).

[How this affects your organization]

Who is affected

  • All SharePoint users
  • Users with a Microsoft 365 Copilot license will have access to AI capabilities included in this experience.

What will happen

When the new experience is enabled—either during preview or as part of the Targeted Release and General Availability (GA) rollout—users will see an updated SharePoint app bar that introduces entry points for discovering content, publishing communications, and building SharePoint solutions.

The updated app bar includes:

Discover

A refreshed start experience to find relevant sites, content, and news.

 user settings

Publish 

A unified publishing hub that brings together pages, news, and campaign-style communications powered by Amplify.

user settings

Build 

A centralized place where makers can create and manage SharePoint sites, lists, libraries, and AI-powered agents from a single surface.

user settings

The app bar will also include:

  • OneDrive – Provides quick access to files.
  • Home – Appears when a Home site with global navigation is configured in the tenant.

Additional updates include:

  • Updated page, news, library, and list experiences with improved content visibility
  • Neutral theming applied across SharePoint product surfaces (site-level branding remains unchanged)

[What you can do to prepare]

If you plan to enable the preview experience:

[Compliance considerations]

No compliance considerations identified. Review as appropriate for your organization.

(Updated) Microsoft Outlook: Copilot Chat available in shared and delegate mailboxes
Category:Microsoft 365 apps Microsoft 365 Copilot Chat
Nummer:MC1246031
Status:planForChange

Updated May 1, 2026: We have updated the content. Thank you for your patience. 

[Introduction]

This feature is rolling out to new Outlook for Windows, Outlook on the web, Outlook for Mac, and Outlook for iOS and Android. It is not yet available in classic Outlook for Windows. We’ll share an update when support is added.

We are expanding Microsoft Copilot capabilities in Outlook to include shared and delegate mailboxes. This update allows users who already have access to Microsoft 365 Copilot to use Copilot features, including Copilot Chat, directly while working in shared or delegated mailboxes. This change is designed to improve productivity for teams that collaborate using shared inboxes such as executive assistants, support desks, HR, and finance teams.

This message is associated with Microsoft 365 Roadmap ID 554936.

[When this will happen:]

  • Targeted Release: We will begin rolling out early April 2026 and expect to complete by early May 2026.
  • General Availability: We will begin rolling out early May 2026 and expect to complete by early June 2026.

[How this affects your organization:]

Who is affected:

  • Users who have access to shared or delegated mailboxes in Outlook
  • Organizations where users are licensed for Microsoft 365 Copilot

What will happen:

  • Users can access Copilot Chat in Outlook directly while working in a shared or delegated mailbox, rather than only from their primary mailbox.
  • Copilot features such as Summarize and Draft will work in shared and delegated mailboxes.
  • Support includes full-access shared mailboxes as well as shared folder permissions.
  • Users no longer need to include mailbox-specific phrases (for example, “in <mailbox>@domain.com”) when prompting Copilot. Prompts can be written as if the mailbox were their own, and responses are grounded in the active shared mailbox.
  • Folder-level permissions are supported for accessing Copilot Chat in shared and delegated mailboxes.
  • Copilot conversation history is saved to the user’s primary account, ensuring there is no sharing of conversation history between users who access the same shared mailbox.

[What you can do to prepare:]

No action is required to enable this feature.

  • Review shared and delegated mailbox permission models, including folder-level permissions, to ensure they align with your organization’s expectations.
  • Inform users that Copilot conversation history remains associated with their primary account, even when Copilot is used from a shared mailbox.
  • Update internal documentation or training materials to reflect that Copilot can now be used directly within shared and delegated mailboxes in Outlook for eligible users.

[Compliance considerations:]

Question Explanation
Does the change alter how existing customer data is processed, stored, or accessed? Copilot Chat in Outlook can now process and ground responses using email and folder content from shared and delegated mailboxes more seamlessly using the mailbox permissions assigned to the user.
Does the change introduce or significantly modify AI/ML or agent capabilities that interact with customer data? Microsoft Copilot capabilities, including Copilot Chat, Summarize, and Draft, are now available in the context of shared and delegated mailboxes in Outlook.
Does the change provide end users a new way of interacting with generative AI? Users can now interact with Copilot Chat directly while working in shared and delegated mailboxes, without switching back to their primary mailbox.
(Updated) Anthropic Claude is now available in Microsoft 365 Copilot
Category:Microsoft Copilot (Microsoft 365)
Nummer:MC1247880
Status:planForChange

Updated April 29, 2026: We have updated the content. Thank you for your patience. 

[Introduction]

We’re expanding model choice in Microsoft 365 Copilot with the addition of Anthropic Claude for users with a Microsoft 365 Copilot license. Claude is available in Copilot Chat in Frontier, alongside the latest OpenAI models, giving users the flexibility to choose the model best suited for their tasks. This expansion reflects our commitment to delivering the latest AI innovation for work—while maintaining the security, compliance, and privacy standards customers expect from Microsoft.

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[When this will happen:]

  • Frontier availability: Claude is available now in Frontier.
  • General availability (web/desktop/macOS/mobile): Rolling out gradually; expected completion early April 2026 (previously late March).

[How this affects your organization:]

Who is affected:

  • Users with a Microsoft 365 Copilot license

Who is not affected:

  • For Government and Sovereign clouds, Anthropic models are not available and will not be visible in the model selector
  • For Tenants in EU/EFTA and the UK Anthropic is off by default and requires opt-in

What will happen:

  • Microsoft 365 Copilot licensed users will be able to select Claude as an option in the model selector within Copilot Chat.
  • In regions where Anthropic is configured as a subprocessor and is set to Off by default, admins can choose to opt in to make Anthropic models available for their organization.
  • Enterprise Data Protection for Microsoft 365 Copilot continues to apply, with no changes to existing protections.
  • Anthropic operates as a Microsoft subprocessor under the Microsoft Data Protection Addendum and Product Terms.
  • Anthropic models are currently excluded from EU Data Boundary and in‑country processing commitments.

[What you can do to prepare:]

Power Platform – Block sending customer data from Dataverse audit events to Purview Activity logging
Category:Power Platform
Nummer:MC1282554
Status:stayInformed
Update: The general availability date has been moved to June 12, 2026.

We are announcing the ability to block customer data from being sent in Dataverse audit events to Purview Activity logging in Power Platform. This feature will reach general availability on June 12, 2026.

How does this affect me?
Dataverse audit logs will continue to capture before and after values for Create and Update events within your environment. However, customer data such as financial, health, and personal identifiable information will be removed before audit events are sent to Purview Activity logging. This helps reduce the risk of exposing sensitive data while maintaining auditing functionality within Dataverse.

What action do I need to take?
This message is for awareness, and no action is required.
(Updated) Microsoft 365 Copilot: Change in accessing additional agents in Excel
Category:Microsoft 365 apps Microsoft Copilot (Microsoft 365)
Nummer:MC1287365
Status:stayInformed

Updated May 1, 2026: We have paused rollout of this feature at this time. We will communicate via Message center when we are ready to proceed. We apologize for any inconvenience. 

[Introduction]

We are updating the Chat-only Copilot experience in Excel to better align with the editing experience. As part of this update, users who want to access additional Copilot agents (such as Researcher or Analyst) can do so by selecting the “…” menu in the header and choosing M365 Copilot.

[When this will happen]

  • General Availability (Worldwide): We will communicate via Message center when we are ready to proceed.

[How this affects your organization]

Who is affected

All Excel users with Microsoft 365 Copilot licenses

What will happen

  • Users can continue to use the chat‑only Copilot experience in Excel to ask questions, analyze data, and receive insights without modifying workbook content.
  • However, users who want to access additional Copilot agents (such as Researcher or Analyst) can do so by selecting the “…” menu in the Excel header and choosing M365 Copilot:

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  • Existing Microsoft 365 Copilot licensing and policy controls are respected.
  • There is no change to workbook editing behavior or data permissions.

[What you can do to prepare]

No admin action is required.

  • Inform helpdesk and support teams about the new access path to Microsoft 365 Copilot from Excel.
  • Update internal documentation or training materials that describe Copilot experiences in Excel.
  • Review Microsoft 365 Copilot documentation if you want to understand available agents and licensing requirements.

Learn more: Edit with Copilot in Excel | Microsoft Support

[Compliance considerations]

No compliance considerations identified. Review as appropriate for your organization.

Dynamics 365 Contact Center – Average wait time in messaging API channels
Category:Dynamics 365 Apps
Nummer:MC1296843
Status:stayInformed
We are announcing the ability to utilize average wait time in messaging API channels in Dynamics 365 Contact Center. This feature will reach general availability on May 31, 2026.

How does this affect me?
With this feature, you can now surface estimate wait times directly through the availability APIs, extending support to custom messaging channels built on messaging APIs. This creates consistent experiences across voice, live chat, and custom channels.

This capability directly impacts metric calculations, improving accuracy and providing the following benefits:
  • Administrators and supervisors can retrieve the wait time metric through the Agent Availability APIs, enabling Copilot Studio agents or custom logic to decide whether to escalate, defer, or route conversations based on real-time queue conditions.
  • The system computes the average wait time using an exponential moving average algorithm, giving more weight to recent connected conversations and automatically excluding abandoned ones.
What action do I need to take?
This message is for awareness, and no action is required.
Dynamics 365 Sales – Stay on track at every deal stage with delta-first guidance in Sales Close Agent (preview)
Category:Dynamics 365 Apps
Nummer:MC1296860
Status:stayInformed
We are announcing the ability to stay on track at every deal stage with delta-first guidance in Sales Close Agent in Dynamics 365 Sales. This feature will be available for preview on May 15, 2026.

How does this affect me?
Users will receive stage-aligned guidance and updates within opportunities, helping them focus on what has changed and what actions to take next:
  • Stage-aware guidance: See insights and next actions prioritized by the current business process flow stage and substage signals, so guidance matches the selling motion.
  • Delta-first updates: Lead with what changed since the last review, why it matters for this stage, and the next best actions to take.
  • Always-visible critical risks: Keep urgent cross-stage risks visible when they require immediate attention.
  • Out-of-the-box stage coverage: Get built-in guidance across Qualify, Develop, Propose, and Close, with support for customer variations.
What action do I need to take?
This message is for awareness, and no action is required.
Dynamics 365 Project Operations – Import projects in MPP files into existing projects
Category:Dynamics 365 Apps
Nummer:MC1296862
Status:stayInformed
We are announcing the ability to import projects in MPP files into existing projects in Dynamics 365 Project Operations. This feature will reach general availability on May 31, 2026.

How does this affect me?
This feature allows users to directly import Microsoft Project desktop client (.mpp) files into an existing project. Key capabilities of this feature include:
  • Set calendar hours
  • Set the project manager
  • Set schedule mode if the import process allows override
  • Select the source MPP file
  • Select the target project
What action do I need to take?
This message is for awareness, and no action is required.

If you would like more information on this feature, please visit Import projects in MPP files into existing projects.
Microsoft Agent 365 becomes generally available (GA)
Category:Microsoft 365 suite
Nummer:MC1296867
Status:stayInformed

[Introduction]

Microsoft Agent 365 is moving to general availability (GA) on May 1, 2026. GA indicates that Agent 365 is ready for enterprise production use, with clearer licensing boundaries, improved governance, and predictable support. This release incorporates customer feedback from the Frontier program while continuing to provide a dedicated path for early access to preview capabilities.

[When this will happen]

General Availability (Worldwide): May 1, 2026

[How this affects your organization]

Who is affected

  • Microsoft 365 tenants currently enrolled in the Agent 365 Frontier program
  • Admins managing Agent 365 through:
    • Microsoft 365 admin center
    • Microsoft Entra
    • Microsoft Defender
    • Microsoft Purview
    • Microsoft Intune
  • Organizations planning to evaluate or deploy Agent 365 in production

What will happen

Agent 365 GA experience

  • Trial and paid Agent 365 licenses now represent the GA, enterprise-ready experience.
  • Agent 365 licenses are available as:
    • A standalone SKU
    • Part of Microsoft 365 E7
  • GA licenses are available across all commercial channels. Information about EDU, Charity, and Government SKUs will be shared later.

Frontier program

  • Frontier continues to provide early access to preview features.
  • Frontier and preview features are clearly labeled in-product as Preview or Frontier.
  • Frontier is not intended for production deployment and does not include SLAs.

Workload-specific details

  • Microsoft 365 admin center
    • No functional changes at GA.
    • Preview and Frontier features remain clearly tagged.
  • Microsoft Entra
    • Agent-related Identity Governance features (such as access packages and lifecycle workflows for agent sponsor maintenance) require an Agent 365 license to continue use.
    • Existing use of Conditional Access and Identity Protection for agents continues without change.
    • Network Control for agents (for example, prompt injection protection, threat intelligence filtering, shadow AI detection, web and URL filtering, and network file filtering) requires an Agent 365 license.
    • Network Control on local endpoint devices continues to work if the Global Secure Access client is installed. Learn more about installing the Global Secure Access client for Windows.
  • Microsoft Defender
    • Agent protection features remain in preview for Defender for Cloud Apps and Defender for Cloud.
    • Copilot Studio AI security posture, real-time protection, and investigation capabilities will require an Agent 365 license when each feature reaches GA in a future release.
  • Microsoft Purview
    • Frontier participants retain access to Purview capabilities for agents, including:
        • AI Observability
        • Data Loss Prevention
        • Insider Risk Management
        • Communication Compliance
        • Compliance Manager
        • Data Lifecycle Management
        • eDiscovery
    • After the Frontier program ends, Purview coverage for all agents managed in Agent 365 will require an Agent 365 license.
  • Microsoft Intune
    • Frontier customers licensed with Intune can discover Windows devices running OpenClaw via a new Agent 365 Shadow AI page in the Microsoft 365 admin center.
    • Admins can apply policies to block common OpenClaw execution methods and link to the Intune admin center for advanced controls.

[What you can do to prepare]

No action is required to remain enrolled in the Frontier program.

  • Important to note:
    • Frontier access continues automatically at GA.
    • A temporary interruption to Frontier access (up to 48 hours) may occur during the transition.
    • Frontier does not include production SLAs or support guarantees.
  • If you plan to use Agent 365 in production:
    • Start an Agent 365 trial or purchase a paid license.
    • Review which workloads and features in your tenant require Agent 365 licensing.
  • To opt out of the Frontier program:
    1. Sign in to the Microsoft 365 admin center.
    2. Go to Copilot > Settings > Copilot Frontier.
    3. Set access to No access.
  • Share this update with your security, compliance, and helpdesk teams to set expectations about GA versus preview experiences.

Learn more:

[Compliance considerations]

QuestionAnswer
Does the change alter how existing customer data is processed, stored, or accessed?Yes. Microsoft Agent 365 reaching GA formalizes how agent-related data is processed and accessed across Microsoft 365 admin center, Entra, Defender, Purview, and Intune for production use, with clearer licensing and governance boundaries.
Does the change include an admin control, and can it be controlled through administrative settings?Yes. Admins can manage participation in the Frontier program and control access to Agent 365 capabilities through the Microsoft 365 admin center and related admin experiences, with licensing determining feature availability.

The April 2026 Windows non-security preview update is now available
Category:Windows
Nummer:MC1296868
Status:stayInformed
The April 2026 non-security preview update is now available for Windows 11, versions 26H1, 25H2, and 24H2. Information about the contents of this update is available from the release notes, which are accessible from the Windows 11 update history page. To learn more about the different types of monthly quality updates, see Windows monthly updates explained.

Looking to explore upcoming features and improvements in Windows 11? Check out the Windows roadmap. It includes what’s coming to the Windows Insider Program, what’s gradually rolling out, and what’s generally available.

Highlights for the Windows 11, version 25H2 update: 
  • Xbox mode is now available on Windows 11 PCs, including laptops, desktops, and tablets. Xbox mode provides a streamlined, full-screen interface that places games front and center while minimizing background activity. You can enter Xbox mode from the Xbox app, Game Bar settings, or by pressing the Windows logo key + F11.
  • You can now experience haptic feedback on supported input devices when performing certain actions, such as aligning objects in PowerPoint, snapping or resizing windows. Haptic feedback can be managed in Settings > Bluetooth & devices > Mouse, Touchpad, or Pen > Haptic signals.
  • Enterprise State Roaming (ESR) can now be managed through Windows Backup for Organizations policies, simplifying configuration for IT administrators. To learn more, see Enterprise State Roaming.
  • This update adds support for a dynamic app removal list to the “Remove Default Microsoft Store Packages” policy for Windows Enterprise and Education. Administrators can remove additional MSIX/APPX apps by specifying package family names using Group Policy. For more information, see Policy-based in-box app removal.​​​​​​​
  • This update improves the performance of launching startup apps after starting your device (apps listed under Settings > Apps > Startup).

For instructions on how to install this update, see the KB for your operating system listed below: 

Note: With recent and upcoming Windows updates over the next few months, a limited number of consumer and business devices might experience one additional restart during installation. This one‑time restart occurs after a Secure Boot certificate update is applied as part of the Secure Boot update process.
Teams Phone call transfer improvements
Category:Microsoft Teams
Nummer:MC1296872
Status:planForChange

[Introduction]

Microsoft Teams is improving the call transfer experience on desktop (Windows and Mac) to make transferring calls faster and more intuitive. This update simplifies the workflow, reduces the number of steps required, and helps users quickly find the right transfer target.

This message is associated with Roadmap ID 561028.

[When this will happen:]

  • Targeted Release: We began rolling out in early June 2026 and expect to complete by early June 2026.
  • General Availability (Worldwide): We will begin rolling out in late June 2026 and expect to complete by late June 2026.

[How this affects your organization:]

Who is affected:

  • All Microsoft Teams users on desktop (Windows and Mac) using Teams Phone

What will happen:

  • Transfer and Consult transfer are now separate top-level actions in the call controls. Previously, both options were grouped under a single Transfer button that opened a dropdown menu, requiring two clicks to initiate either action. Transfer and Consult transfer buttons are now available directly in the call controls, reducing each to a single click.
  • Screenshot: Teams call screen showing an active call; the call control bar at the top shows that the Consult and Transfer buttons are available during the call:

    user settings

  • Suggested transfer targets. When a user opens the transfer dialog, they’ll see a list of suggested contacts based on their transfer history, displayed as quick-select options beneath the search bar. This helps users who frequently transfer calls to the same people quickly find the right person without searching. Suggestions are scoped to the user’s primary line and do not include transfers made on behalf of delegate or shared lines.
  • Updated default transfer behavior. Based on user feedback, the default transfer type has changed from safe transfer to blind transfer. With blind transfer, the call is handed off immediately, and the user can move on without waiting for the target to answer. Previously, the default was safe transfer, which kept the call window open until the target picked up and rang back if the target did not answer. Safe transfer is still available by enabling the “Ring Back” toggle in the transfer dialog.

[What you can do to prepare:]

  • No admin action is required before the rollout.
  • You may consider the following:
    • Inform users about the updated call transfer experience.
    • Update internal training materials or documentation.
    • Prepare helpdesk teams to support user questions.

Learn more: Transfer a call in Microsoft Teams | Microsoft Support (will be updated before rollout)

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

Introducing Calendar Agent capabilities in Microsoft 365 Copilot
Category:Microsoft Copilot (Microsoft 365) Microsoft 365 Copilot Chat
Nummer:MC1296874
Status:stayInformed

[Introduction]

We’re introducing Calendar Agent capabilities in Microsoft 365 Copilot to help users reduce meeting overload and automate routine calendar decisions. With natural-language instructions, users can allow Copilot to automatically accept, follow, decline, or remove canceled meetings based on rules they define. This capability builds on existing Copilot agent controls and respects current tenant compliance and governance settings, while helping users save time and stay focused.

[When this will happen]

Rolling out to Frontier:

  • Rollout start: Late April 2026
  • Rollout end: Early May 2026

[How this affects your organization]

Who is affected

  • Users with a Microsoft 365 Copilot license using:
    • Outlook (classic and new)
    • Outlook on the web
    • Microsoft Teams
    • Outlook mobile (iOS and Android)
  • IT admins who manage Copilot agent access and policies in Microsoft 365

What will happen

  • Calendar Agent capabilities will appear in Microsoft 365 Copilot Chat from calendar-related surfaces.
  • Users can enable agent actions by selecting Allow Actions (Frontier) in Copilot Chat.
  • Users can create ongoing, natural-language calendar instructions (for example, “Always accept meetings from my manager if my calendar is free”).
  • Calendar Agent respects each user’s Outlook working hours settings.
  • A new activity history view will show actions taken by Copilot, grouped by Accepted, Followed, Declined, and Deleted, with an explanation for each action.
  • The feature is enabled by default for users who have Copilot and are allowed to use agents.
  • No new admin controls are introduced; existing Copilot agent policies apply.
  • Calendar Agent acts only on the signed-in user’s calendar and does not operate across mailboxes or tenants.

What is not changing:

  • Existing admin policies, permissions, retention, and compliance boundaries remain unchanged.
  • No changes are made to data residency, audit logging, or Purview enforcement.

[What you can do to prepare]

  • No action is required if your organization already allows Copilot agents.
  • Review your existing Copilot agent policies to confirm which users are permitted to enable agent actions.
  • Consider notifying helpdesk or end users that Copilot may take automated calendar actions once users enable the feature.
  • Update internal guidance if you document Copilot or Outlook calendar behavior.

Learn more: 

[Compliance considerations]

QuestionAnswer
Does this change alter how existing customer data is processed, stored, or accessed?Yes. Calendar Agent processes existing calendar data to evaluate meetings and take user-authorized actions (accept, follow, decline, delete) based on natural-language instructions.
Does this change introduce or significantly modify AI/ML or agent capabilities that interact with customer data?Yes. This change introduces Calendar Agent capabilities that use AI to evaluate calendar events and take automated actions within the signed-in user’s mailbox, subject to user consent and admin policy.
Does this change provide end users a new way of interacting with generative AI?Yes. Users can define persistent, natural-language instructions that allow Copilot to take automated calendar actions on their behalf.
Does this change allow users to enable or disable the feature themselves?Yes. Users explicitly enable agent actions by selecting “Allow Actions” in Copilot Chat, subject to existing admin policies.

Microsoft 365 Copilot: Claude Sonnet 4.5 retiring for Copilot Studio (automatic migration to Claude Sonnet 4.6)
Category:Microsoft Copilot (Microsoft 365)
Nummer:MC1296875
Status:planForChange

[Introduction]

Starting May 30, Microsoft Copilot Studio agents that are currently configured to use Claude Sonnet 4.5 will be automatically migrated to newer, supported models. This migration aligns Copilot Studio with modern model capabilities, consistent platform support, and long-term reliability. Claude Sonnet 4.5 will be moved to a retired state.

[When this will happen]

  • April 30, 2026: Evaluation window opens. Makers can test and update agents to newer supported models. This evaluation window allows you to test and select the model that best meets your needs before automatic migration occurs.
  • May 30, 2026: Claude Sonnet 4.5 moves to a retired state and phased automatic migration begins.
  • June 30, 2026: Final migration deadline after deferral; all remaining agents are migrated automatically.

[How this affects your organization]

Who is affected

  • Admins and makers using Microsoft Copilot Studio
  • Organizations with Copilot Studio agents currently configured to use Claude Sonnet 4.5

What will happen

  • Any agents still using Claude Sonnet 4.5 on May 30, 2026, will be automatically migrated to Claude Sonnet 4.6.
  • From April 30 to May 30, 2026, makers can test and proactively migrate agents to Claude Sonnet 4.6 or another supported model to validate behavior before automatic migration begins.
  • Automatic migration will occur in a phased rollout beginning May 30.
  • Admins can enable a one-time 30-day deferral of automatic migration (until June 30) using the Continue using retired models toggle.
  • After June 30, all remaining agents will be migrated automatically.
  • Agent configurations, flows, integrations, security, compliance, and governance controls remain unchanged.
  • Responses may vary after migration due to differences in model behavior (for example, tone, formatting, or response quality).
  • Usage analytics and reporting will reflect the new model after migration.
  • Agents not using Claude Sonnet 4.5 are not affected.

[What you can do to prepare]

We recommend that administrators and makers: 

  • Review Copilot Studio agents in your tenant to identify any using Claude Sonnet 4.5.
  • Test business-critical agents with Claude Sonnet 4.6 and/or Opus 4.6 during the April 30–May 30 evaluation window.
  • If appropriate for your scenarios, you may also evaluate other supported models, such as Opus 4.6, during this period.
  • If you encounter issues during evaluation, contact Microsoft Support through your standard support channels. 
  • If you need more time to validate agents, you can defer automatic migration once for 30 days. To defer migration, enable the Continue using retired models toggle in Copilot Studio settings before May 30, 2026.
  • Communicate expected response changes to stakeholders and helpdesk teams.
  • Update internal documentation that references Claude Sonnet 4.5.
  • Review Copilot Studio documentation for model selection and agent testing guidance.

Learn more:

[Compliance considerations]

QuestionAnswer
Does this change alter how existing customer data is processed, stored, or accessed?Yes. Agents previously using Claude Sonnet 4.5 will process customer data using Claude Sonnet 4.6 after migration. The type of data processed does not change; only the underlying large language model is updated. Data residency, storage locations, and access controls remain unchanged.
Does this change introduce or significantly modify AI/ML or agent capabilities that interact with customer data?Yes. This change replaces one large language model (Claude Sonnet 4.5) with a newer supported model (Claude Sonnet 4.6) for Copilot Studio agents. While agent configurations, flows, and integrations remain the same, responses may differ in tone, formatting, or quality due to model behavior differences.
Does this change alter how admins can monitor, report on, or demonstrate compliance activities?Yes. After migration, usage analytics and reporting in Copilot Studio will reflect Claude Sonnet 4.6 as the active model. No reporting capabilities are removed, but historical and future analytics will reference the new model name.
Does this change include an admin control?Yes. Admins and makers can proactively migrate agents during the evaluation window or enable a one-time 30-day deferral of automatic migration. These controls must be exercised before May 30, 2026.
Does this change allow end users to enable or disable the feature themselves?Yes. Makers (with appropriate permissions) can select supported models for agents during the evaluation window. End users without maker permissions cannot control the migration.

Microsoft 365 Copilot: Legal Agent for Word
Category:Microsoft 365 apps Microsoft Copilot (Microsoft 365)
Nummer:MC1296877
Status:stayInformed

[Introduction]

Microsoft is introducing Legal Agent for Word, a new vertical-specific Microsoft 365 Copilot experience designed for legal professionals. Built directly into Microsoft 365 Copilot in Word, Legal Agent helps legal teams review and negotiate contracts more efficiently by identifying risks, comparing clauses to internal playbooks, and proposing edits using Word’s native tracked changes. This update reduces manual review time while keeping legal professionals fully in control of document workflows.

[When this will happen]

  • Public Preview (Frontier program, opt-in):
    • Rollout start: Late April 2026
    • Rollout complete: Late April 2026
  • Availability is for US-based tenants.

[How this affects your organization]

Who is affected

  • US tenants enrolled in the Frontier Public Preview program
  • Users with a Microsoft 365 Copilot license
  • Legal professionals using the Word desktop app

What will happen

  • A new Legal Agent option will appear in Copilot Chat in Word (via the plus menu).
  • Users can:
    • Review contracts to identify risks and non‑standard clauses
    • Generate negotiation‑ready redlines using Word tracked changes
    • Compare clauses against internal legal playbooks
    • Analyze specific sections for compliance with organizational standards
    • Receive AI‑generated responses grounded in document text with citations
  • The feature is available by default once the tenant is enrolled in the Frontier program.
  • There is no separate admin or user toggle to disable Legal Agent; access is controlled through Frontier enrollment and Microsoft 365 Copilot licensing.
  • No separate installation is required.
  • To get the agent, simply restart Word.
  • Existing Microsoft 365 security, compliance, governance, and audit controls are respected.

[What you can do to prepare]

  • Enroll your tenant in the Frontier Public Preview program (opt‑in required).
  • Confirm Microsoft 365 Copilot licenses are assigned to eligible users.
  • Review internal legal workflows that may benefit from:
    • Contract and clause analysis
    • Playbook‑based reviews
    • AI‑assisted redlining
  • Inform legal teams (in‑house counsel, contract managers, paralegals, legal ops) about the new capability.
  • Update internal documentation or helpdesk guidance if needed.

No admin action is required beyond Frontier enrollment and licensing.

Learn more: 

[Compliance considerations]

QuestionAnswer
Does the change alter how existing customer data is processed, stored, or accessed?Yes. Legal Agent processes existing Word document content to analyze contracts, identify risks, compare clauses to internal playbooks, and propose edits. No new document data is stored outside of Microsoft 365.
Does the change introduce or significantly modify AI/ML or agent capabilities that interact with customer data?Yes. Legal Agent introduces a new vertical‑specific agent that uses generative AI to analyze and propose edits within customer legal documents.
Does the change provide end users a new way of interacting with generative AI?Yes. Users can prompt Legal Agent in Word to review agreements, analyze clauses, and generate tracked‑change redlines grounded in document text.

Dynamics 365 Sales – Chat with your deal insights using ask-and-refine experience in Sales Close Agent (preview)
Category:Dynamics 365 Apps
Nummer:MC1296879
Status:stayInformed
We are announcing the ability to chat with your deal insights using an ask-and-refine experience in Sales Close Agent in Dynamics 365 Sales. This feature will reach public preview on May 15, 2026.

How does this affect me?
This feature allows users to use an ask-and-refine experience in the Sales Close Agent that provides guidance for deal insights. Key capabilities for sellers include:
  • Ask questions in context: Ask questions directly within an opportunity to tailor meeting prep, assess risks, and plan next steps for the current stage.
  • Start concise, go deeper on demand: Begin with action-oriented insights, then request deeper analysis only when needed.
  • Stage-move readiness: Request guidance when preparing to advance an opportunity to the next stage.
Key capabilities for admins, makers, or analysts include:
  • Trigger-based refresh: Configure which insights refresh automatically when high-value signals change.
  • On-demand depth controls: Control which insights are generated only on request to manage cost and message consumption.
  • Balanced guidance: Tune responsiveness vs. efficiency while keeping guidance timely and relevant.
What action do I need to take?
This message is for awareness, and no action is required.

If you would like more information on this feature, please visit Chat with your deal insights using ask-and-refine experience in Sales Close Agent.
Power Platform – Please hard refresh your active long-running browser tab(s)
Category:Power Platform
Nummer:MC1296939
Status:preventOrFixIssue
We are completing a platform update across Power Platform that started on April 29, 2026, and is anticipated to be completed by May 31, 2026. During this update, and for a period after, customers with active long-running browser tabs may experience intermittent sign-in interruptions with the listed apps below.
  • Power Apps (apps.powerapps.com)
  • Power Apps Studio (make.powerapps.com)
  • Power Automate (make.powerautomate.com)
  • Power Pages design studio (make.powerpages.microsoft.com)
  • Power Platform admin center (admin.powerplatform.microsoft.com)
  • Copilot Studio (copilotstudio.microsoft.com)
  • Power Apps vibe (vibe.powerapps.com)
  • Project Sophia (projectsophia.microsoft.com)
What action do I need to take?
If you receive a notification to sign in to any of the listed apps, please hard refresh (Ctrl+Shift+R on Windows / Cmd+Shift+R on Mac) your long-running browser tab(s) to resolve the issue.

Why is this action needed?
This Power Platform update may result in sign-in interruptions for users with long-running browser tabs. If action is not taken, you may continue to experience these interruptions until the tab is refreshed.

Please contact Microsoft Support if you require further assistance.
Dynamics 365 Customer Insights – Data – Reduce alert fatigue with noise-free notifications
Category:Dynamics 365 Apps
Nummer:MC1297005
Status:stayInformed
We are announcing the ability to reduce alert fatigue with noise-free notifications in Dynamics 365 Customer Insights – Data. This feature will reach general availability on May 29, 2026.

How does this affect me?
This feature enables improved failure detection, recovery, and notification capabilities that allow for the self-correction of transient issues. Emails automatically sent from the service when a failure occurs will no longer be sent when transient failures are encountered, reducing emails that do not require attention.

You can be proactively notified of system status and failures through emails sent to environment administrators when there is a failure that blocks the end-to-end processing, and receive notifications sent from log monitoring services configured to receive Customer Insights – Data event logs, such as Azure Log Analytics.

What action do I need to take?
This message is for awareness, and no action is required.
Updates available for Microsoft 365 Apps for Current Channel
Category:Microsoft 365 apps
Nummer:MC1297137
Status:stayInformed

We've released updates to the following update channel for Microsoft 365 Apps:

  • Current Channel

[When this will happen:]

We'll be gradually rolling out this update of Microsoft 365 Apps to users on that update channel starting April 30th, 2026 (PST).

[How this will affect your organization:]

If your Microsoft 365 Apps clients are configured to automatically update from the Office Content Delivery Network (CDN), then no action is required.

If you manage updates directly you can now download this latest update and begin deployment.

[What you need to do to prepare:]

To get more details about this update view the following release notes:

Microsoft Dataverse – Service Update 9.2.26044.00000 for EUR
Category:Microsoft Dataverse
Nummer:MC1297511
Status:stayInformed
We have a minor service update planned for your Microsoft Dataverse environment hosted in EUR.

This service update will occur within your region’s scheduled maintenance timeline, on the scheduled date listed for Microsoft Dataverse.

How does this affect me?
The version number for your Microsoft Dataverse environment will update to version 9.2.26044.00000 or higher.

There is no expected degradation to service performance or availability, however, during this maintenance window users may see short, intermittent impact such as transient SQL errors or a redirect to the login screen.

What action do I need to take?
This message is for awareness and no action is required.
Power Platform – Enable Managed Environment to extend storage retention period
Category:Power Platform
Nummer:MC1297538
Status:stayInformed
As of April 30, 2026, the default system backup retention period for Power Platform environments is 7 days.

How does this affect me?
System backups are automatically created for environments that have a database with a default backup retention period of 7 days. Admins can enable Managed Environments and extend the retention period to 28 days using PowerShell. All Dynamics 365 & Power Platform licenses that allow you to create an environment in production with Dataverse qualifies for Managed Environment.

What action do I need to take?
To extend the default system backup retention period for your Power Platform environments, please enable Managed Environments.

If you would like more information on this feature, please visit Back up and restore environments and Managed Environments.

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