28-May-2026 Below you will find a collection of news published yesterday. This news consists of Microsoft’s Roadmap when it is updated it will be below with items. Then there will be a section with the message center, if there is anything new there, this will be automatically included. And it contains a piece from blogs that I follow myself and would like to share with you. If I miss something in the blogs that do have an RSS feed, please let me know.
This entire post was automated via Microsoft Flow
have fun reading!
Office 365 Roadmap Updated: 2026-05-28
Additions : 13
Updates : 12
More Details At: www.roadmapwatch.com
Items from the MessageCenter in Microsoft 365
| (Updated) Microsoft Teams: Rule-based enablement of Microsoft 365 third-party apps in the Teams admin centerCategory:Microsoft TeamsNummer:MC1085133Status:planForChange | Updated May 27, 2026: We have updated the timeline. This feature will now be included as part of another update referenced in MC796790. Administrators will gain the ability to manage Microsoft 365 certified SaaS applications through org-wide settings for third-party apps. No changes will be applied to tenant-wide settings unless initiated by an administrator. Thank you for your patience. This feature will empower administrators to manage the availability of trusted Microsoft Teams apps based on rules, for enhanced security. Admins will be able to manage Microsoft 365 certified apps in the Teams admin center through a new control in Org-wide settings. You can further customize the availability of these apps based on permissions accessed and publisher names. The system automatically checks the Microsoft 365 certified apps that meet all the conditions you specify and makes those apps available. This message is associated with Microsoft 365 Roadmap ID 485712. [When this will happen:] General Availability (Worldwide): We will begin rolling out mid-April 2026 (previously early April) and expect to complete by end of July 2026 (previously late April). [How this will affect your organization:] Before this rollout, you cannot manage at bulk the availability of Microsoft 365 certified apps. They are only controlled by third-party app tenant settings. After this rollout, you can manage Microsoft 365 certified apps availability from org-wide settings in the Teams admin center at Manage apps > Actions > Org-wide app settings > Third-party apps.
[What you need to do to prepare:] This rollout will happen automatically by the specified dates with no admin action required before or after the rollout. Review your current configuration to assess the impact on your organization. You may want to notify your users about this change and update any relevant documentation. This new control will be disabled by default. Learn more: Manage org-wide app settings in Manage your apps in the Microsoft Teams admin center – Microsoft Teams | Microsoft Learn (will be updated before rollout) | ||||||||||||
| (Updated) User reported security signals in Teams admin centerCategory:Microsoft TeamsNummer:MC1227625Status:stayInformed | Updated May 27, 2026: We have updated the timeline. Thank you for your patience. [Introduction] As part of our ongoing protection investments in Microsoft Teams, we will continue expanding the ways users can report suspicious or incorrect activity. Users can already report security concerns and incorrect detections in chats and channels (MC1037768, MC1147984), and more recently in calls (MC1223828). These user‑submitted reports help identify potential malicious activity and strengthen your organization’s security posture. Building on this foundation, we will introduce new capabilities that allow Teams administrators to review and export user‑reported security submissions directly in the Teams admin center. A new Protection reports section will be added under Analytics and reports, giving admins unified visibility into user‑reported calls, chats, and channels. This message relates to Microsoft 365 Roadmap ID 536571. [When this will happen] Phase 1 – User‑reported call data
Phase 2 – User‑reported chats and channels
[How this affects your organization] Who is affected: Teams administrators who have access to Analytics and reports in the Teams admin center. What will happen:
[What you can do to prepare] To ensure reporting data is available when rollout begins, verify that end‑user reporting features are enabled:
[Compliance considerations]
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| (Updated) Microsoft Purview: Data Security Investigations – AI analysis enhancementsCategory:Microsoft PurviewNummer:MC1239175Status:stayInformed | Updated May 26, 2026: We have updated the timeline. Thank you for your patience. [Introduction] We’re enhancing AI analysis in Data Security Investigations (DSI) to help analysts evaluate risky content more efficiently. These updates streamline the workflow by automatically preparing items for AI analysis as they’re added to an investigation and by introducing a new standard categorization option. Standard categorization can reduce time and cost, while advanced categorization—including AI‑generated topics—remains available. This message is associated with Microsoft 365 Roadmap ID 557556. [When this will happen]
[How this will affect your organization] Who is affected
What will happen
Screenshot – Data Security Investigations standard vs. advanced categorization: [What you can do to prepare] No admin action is required before rollout. To prepare:
Learn:
[Compliance considerations] No compliance considerations identified. Review as appropriate for your organization. | ||||||||||||
| (Updated) Outlook: Support for storing S/MIME certificates in contacts in new OutlookCategory:Exchange Online Microsoft 365 appsNummer:MC1302908Status:stayInformed | Updated May 27, 2026: We have updated the timeline. Thank you for your patience. [Introduction] The new Outlook for Windows now allows users to store S/MIME encryption certificates directly within Contacts. This capability enables users to save recipients’ public certificates and use them to send S/MIME encrypted emails, improving secure communication and continuity when transitioning from classic Outlook for Windows (Win32). Certificates previously stored in Contacts in classic Outlook will automatically be available in new Outlook. This message is associated with Microsoft 365 Roadmap ID 518288. [When this will happen:]
[How this affects your organization:] Who is affected:
What will happen:
Screenshot: To add a S/MIME certificate, go to Your contacts > Certificates > Add certificate: [What you can do to prepare:]
[Compliance considerations:]
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| (Updated) Microsoft Teams Town halls (Teams Premium): Upload custom backgrounds in Manage what attendees seeCategory:Microsoft TeamsNummer:MC1307982Status:stayInformed | Updated May 27, 2026: We have updated the timeline. Thank you for your patience. [Introduction] To help organizations deliver more polished and branded town hall events, Microsoft Teams is introducing the ability for organizers and presenters to upload custom background images in the Manage what attendees see experience. This enhancement allows teams to replace default backgrounds with branded visuals—such as company logos or event-specific designs—so presenters and shared content appear consistently on brand for attendees. This capability is available with a Teams Premium license. This update applies to Teams for Windows desktop and Mac desktop. This message is associated with Microsoft 365 Roadmap ID 561493. [When this will happen]
[How this affects your organization] Who is affected
What will happen
[What you can do to prepare]
Learn more: Customize the event screen – Manage what attendees see in Microsoft Teams | Microsoft Support [Compliance considerations]
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| (Updated) PowerPoint for Windows desktop: “Visualize this slide” skill in CopilotCategory:Microsoft 365 apps Microsoft 365 Copilot ChatNummer:MC1309731Status:stayInformed | Updated May 26, 2026: We have updated the content. Thank you for your patience. [Introduction] We’re introducing the Visualize this slide skill in Copilot in PowerPoint for Windows desktop. In Copilot, a skill is a user‑initiated action that performs a specific task on existing content. This new capability helps users quickly transform both simple text into a visually stunning image and text-heavy slides into polished, professional visuals. This skill requires Anthropic model. GPT5.5 support coming soon. [When this will happen:] General Availability (Worldwide): Rollout begins in mid-May 2026 and completes by mid-May 2026. [How this affects your organization:] Who is affected:
What will happen:
Screenshot: Copilot in PowerPoint with the Visualize this slide skill selected: [What you can do to prepare:]
Learn more: Edit with Copilot in PowerPoint – Microsoft Support (will be updated soon) [Compliance considerations:]
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| (Updated) PowerPoint for Mac: “Visualize this slide” skill in CopilotCategory:Microsoft 365 apps Microsoft 365 Copilot ChatNummer:MC1309732Status:stayInformed | Updated May 26, 2026: We have updated the content. Thank you for your patience. [Introduction] We’re introducing the Visualize this slide skill in Copilot in PowerPoint for Mac. In Copilot, a skill is a user‑initiated action that performs a specific task on existing content. This new capability helps users quickly transform both simple text into a visually stunning image and text-heavy slides into polished, professional visuals. This skill requires Anthropic model. GPT5.5 support coming soon. [When this will happen:] General Availability (Worldwide): Rollout begins in mid-May 2026 and completes by mid-May 2026. [How this affects your organization:] Who is affected:
What will happen:
Screenshot: Copilot in PowerPoint with the Visualize this slide skill selected: [What you can do to prepare:]
Learn more: Edit with Copilot in PowerPoint – Microsoft Support (will be updated soon) [Compliance considerations:]
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| (Updated) PowerPoint for the web: “Visualize this slide” skill in CopilotCategory:Microsoft 365 for the web Microsoft 365 Copilot ChatNummer:MC1309733Status:stayInformed | Updated May 26, 2026: We have updated the content. Thank you for your patience. [Introduction] We’re introducing the Visualize this slide skill in Copilot in PowerPoint for the web. In Copilot, a skill is a user‑initiated action that performs a specific task on existing content. This new capability helps users quickly transform both simple text into a visually stunning image and text-heavy slides into polished, professional visuals. This skill requires Anthropic model. GPT5.5 support coming soon. [When this will happen:] General Availability (Worldwide): Rollout begins in mid-May 2026 and completes by mid-May 2026. [How this affects your organization:] Who is affected:
What will happen:
Screenshot: Copilot in PowerPoint with the Visualize this slide skill selected: [What you can do to prepare:]
Learn more: Edit with Copilot in PowerPoint – Microsoft Support (will be updated soon) [Compliance considerations:]
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| (Updated) PowerPoint for Windows desktop: “Review this presentation” skill in CopilotCategory:Microsoft 365 apps Microsoft 365 Copilot ChatNummer:MC1309735Status:stayInformed | Updated May 26, 2026: We have updated the content. Thank you for your patience. [Introduction] The Review this presentation skill is rolling out as part of Copilot in PowerPoint for Windows desktop. In Copilot, a “skill” is a user‑initiated action that performs a specific task on existing content. This capability reviews existing slides and provides detailed recommendations to improve structure, clarity, and storytelling, helping users refine presentations more efficiently. This skill requires Anthropic model. GPT5.5 support coming soon. [When this will happen:] General Availability (Worldwide): Available now [How this affects your organization:] Who is affected: Users with access to PowerPoint Copilot on Windows desktop. What will happen:
Screenshot: Copilot in PowerPoint with the Review this presentation skill selected:
[What you can do to prepare:]
Learn more: Edit with Copilot in PowerPoint – Microsoft Support (will be updated soon) [Compliance considerations:] No compliance considerations identified; review as appropriate for your organization. | ||||||||||||
| (Updated) PowerPoint for Mac: “Review this presentation” skill in CopilotCategory:Microsoft 365 apps Microsoft 365 Copilot ChatNummer:MC1309736Status:stayInformed | Updated May 26, 2026: We have updated the content. Thank you for your patience. [Introduction] The Review this presentation skill is rolling out as part of Copilot in PowerPoint for Mac. In Copilot, a “skill” is a user‑initiated action that performs a specific task on existing content. This capability reviews existing slides and provides detailed recommendations to improve structure, clarity, and storytelling, helping users refine presentations more efficiently. This skill requires Anthropic model. GPT5.5 support coming soon. [When this will happen:] General Availability (Worldwide): Available now [How this affects your organization:] Who is affected: Users with access to PowerPoint Copilot on Mac desktop. What will happen:
Screenshot: Copilot in PowerPoint with the Review this presentation skill selected:
[What you can do to prepare:]
Learn more: Edit with Copilot in PowerPoint – Microsoft Support (will be updated soon) [Compliance considerations:] No compliance considerations identified; review as appropriate for your organization. | ||||||||||||
| (Updated) PowerPoint for the web: “Review this presentation” skill in CopilotCategory:Microsoft 365 apps Microsoft 365 Copilot ChatNummer:MC1309737Status:stayInformed | Updated May 26, 2026: We have updated the content. Thank you for your patience. [Introduction] The Review this presentation skill is rolling out as part of Copilot in PowerPoint for the web. In Copilot, a “skill” is a user‑initiated action that performs a specific task on existing content. This capability reviews existing slides and provides detailed recommendations to improve structure, clarity, and storytelling, helping users refine presentations more efficiently. This skill requires Anthropic model. GPT5.5 support coming soon. [When this will happen:] General Availability (Worldwide): Available now [How this affects your organization:] Who is affected: Users with access to PowerPoint Copilot on the web. What will happen:
Screenshot: Copilot in PowerPoint with the Review this presentation skill selected:
[What you can do to prepare:]
Learn more: Edit with Copilot in PowerPoint – Microsoft Support (will be updated soon) [Compliance considerations:] No compliance considerations identified; review as appropriate for your organization. | ||||||||||||
| (Updated) Microsoft Teams: Report external users for security concernsCategory:Microsoft TeamsNummer:MC1309744Status:stayInformed | Updated May 27, 2026: We have updated the timeline. Thank you for your patience. [Introduction] To help organizations respond more quickly to external security threats, Microsoft Teams will allow users to report suspicious external users directly from Teams. These reports will surface in the Teams admin center, giving admins greater visibility into potentially risky interactions and enabling faster investigation and response. This enhancement will build on existing reporting capabilities and will use user signals as an additional layer of protection against phishing, impersonation, and social engineering attacks. This message is associated with Microsoft 365 Roadmap ID 560547. [When this will happen]
[How this affects your organization] Who is affected
What will happen
[What you can do to prepare] No action will be required if you want to keep user reporting enabled. Admins may choose to take the following actions:
[Compliance considerations]
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| Power Platform admin center – Discover what’s driving engagement with the Usage pageCategory:Power PlatformNummer:MC1310378Status:stayInformed | Update: Release of this feature has been updated. We are announcing the ability to discover what’s driving engagement with the Usage page in Power Platform admin center. This feature will reach general availability on August 17, 2026. How does this affect me? This feature helps you identify the top resources in your organization that are driving success and spot adoption trends, such as usage spikes for apps, flows, and agents. At the top of the page, you will find a summary view showcasing the adoption trends over time, as well as the resources that are driving the most value. You’ll be able to see metrics that include:
What action do I need to take? This message is for awareness, and no action is required. If you would like more information on this feature, please visit Discover what’s driving engagement with the Usage page. | ||||||||||||
| (Updated) New Outlook for Windows: LDAP support for S/MIME certificate lookupCategory:Exchange OnlineNummer:MC1310680Status:stayInformed | Updated May 27, 2026: We have updated the timeline. Thank you for your patience. [Introduction] New Outlook for Windows now supports Lightweight Directory Access Protocol (LDAP) directories for S/MIME certificate lookup. This enables tenants to configure LDAP directories for their organization as well as enabling users to configure LDAP directories themselves. Once configured, users can find recipients’ public encryption certificates from the directories when sending encrypted email, improving secure collaboration with external partners. This is especially valuable for tenants who collaborate with external partners and rely on public/partner LDAP directories to store public S/MIME certificates of users. This message is associated with Microsoft 365 Roadmap ID 518287. [When this will happen:]
[How this affects your organization:] Who is affected:
What will happen:
Screenshot: “Add LDAP directory” option in Settings > Mail > S/MIME and LDAP recipient picker in the To field during message composition: [What you can do to prepare:]
Learn more: Configure S/MIME in Exchange Online | Microsoft Learn (will be updated before we complete rollout) [Compliance considerations:] No compliance considerations identified, review as appropriate for your organization. | ||||||||||||
| (Updated) Interact with your favorite apps on Teams using Slash ( / ) CommandsCategory:Microsoft TeamsNummer:MC1319214Status:stayInformed | Updated May 27, 2026: We have updated the timeline. Thank you for your patience. [Introduction] Microsoft Teams is introducing slash (/) commands for apps in the compose box across chats and channels. This change provides a standardized way for users to invoke app functionality directly from the compose box and receive responses inline. This message is associated with Microsoft 365 Roadmap ID 495002. [When this will happen:]
[How this affects your organization:] Who is affected:
[What you can do to prepare:]
[Compliance considerations:] Introduces a new targeted messaging pattern (user-only visibility) within chats and channels. | ||||||||||||
| Hotpatch-enabled devices will restart after installing the June 2026 Windows updateCategory:Windows AutopatchNummer:MC1323247Status:planForChange | What and Why The June 2026 Windows security update will be released as a hotpatch baseline update rather than a standard hotpatch update. This baseline refresh is required periodically to maintain the trusted foundation that enables future hotpatch updates to install without requiring device restarts. Rollout Schedule This change applies to the June 2026 Windows security update. Impact on Your Organization Who is affected:
Platforms / Services:
What will happen:
Devices not enrolled in hotpatch and devices using standard Windows updates are not affected. Action Required / Recommendations
Additional information Compliance considerations No compliance considerations identified, review as appropriate for your organization. | ||||||||||||
| [Action Required] Update scripts using Get-MailDetailTransportRuleReport and Get-MailTrafficPolicyReportCategory:Exchange OnlineNummer:MC1323250Status:planForChange | [What and Why:] To improve clarity, precision, and performance of transport rule reporting, Microsoft is updating the behavior of two Exchange Online reporting cmdlets. Starting July 30, 2026, Get-MailDetailTransportRuleReport and Get-MailTrafficPolicyReport will return transport rule data only when the request explicitly specifies the relevant EventType. This change helps ensure that reporting queries are intentional, predictable, and aligned with how transport rule events are generated and logged. This update supports enterprise‑ready manageability by reducing ambiguous results and helping administrators build more reliable automation and compliance reporting. [Rollout Schedule:] General Availability (Worldwide): We will begin rolling out in late July 2026 and expect to complete by late July 2026. [Impact on Your Organization:] Who is affected:
Platforms/Services:
What will happen:
[Action Required / Recommendations:] If your organization uses these cmdlets for transport rule reporting, action is required before July 30, 2026. Recommended actions:
[Compliance considerations:] This change alters how admins retrieve and report on transport rule data for compliance and auditing purposes. | ||||||||||||
| Microsoft Purview | eDiscovery: Enhancement of Loop and Copilot Pages in review and exportCategory:Microsoft Copilot (Microsoft 365) Microsoft PurviewNummer:MC1323262Status:stayInformed | [What and Why] Microsoft 365 includes modern collaboration tools — such as Microsoft Loop and Copilot Pages — that allow people to co-author content in real time. These tools store content in cloud-native file formats (.loop and .page files) that are designed for live collaboration but cannot be opened or read outside of their respective applications. In eDiscovery, when investigators export search results or add items to a review set, Loop and Copilot Pages content arrives in these cloud-native formats. The files cannot be opened in a standard document viewer and are difficult to produce for legal review or regulatory proceedings. To address this challenge, we are adding an HTML conversion option in Microsoft Purview eDiscovery (Premium). When enabled, this setting automatically converts Loop and Copilot Pages files into HTML during export from search or when adding items to a review set. This message is associated with Microsoft 365 Roadmap ID 561492. [Rollout timeline] General Availability (Worldwide, GCC, GCC High and DoD): We will begin rolling out in mid-June 2026 and expect to complete by early July 2026. [Impact on your organization] Who is affected: Organizations using Microsoft Purview eDiscovery (Premium) to manage investigations involving Microsoft Loop or Copilot Pages content. Platform: Web (Microsoft Purview portal) Licensing requirements: This feature requires a Microsoft 365 E5 or equivalent license that includes Microsoft Purview eDiscovery (Premium). Organizations without this license will not see this setting. What will happen:
[Action Required / Recommendations:]
Learn more: Microsoft Purview eDiscovery documentation [Compliance considerations]
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| Microsoft Defender for Office 365: ZAP expands cleanup to Deleted ItemsCategory:Exchange Online Microsoft Defender XDRNummer:MC1323263Status:stayInformed | [What and Why:] We are extending Zero-hour Auto Purge (ZAP) in Microsoft Defender for Office 365 to scan and remediate malicious messages located in users’ Deleted Items folders. This enhancement strengthens post-delivery protection by ensuring phishing, spam, and malware messages are removed even after a user deletes or reports them, improving overall tenant security without introducing new policies or configuration. [Rollout Schedule:]
[Impact on Your Organization:] Who is affected:
Platforms/Services:
What will happen:
[Action Required / Recommendations:] No action is required. This change is enabled by default and respects your existing anti‑spam, anti‑phishing, and anti‑malware policies. Recommended actions for admins:
Learn more: Zero-hour auto purge (ZAP) in Microsoft Defender for Office 365 | Microsoft Learn [Compliance Considerations:]
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| Microsoft 365 Copilot: Planner agent general availabilityCategory:Planner Microsoft Copilot (Microsoft 365)Nummer:MC1323264Status:planForChange | [What and Why] Planner agent in Microsoft 365 Copilot is generally available. This capability brings Planner work management into Copilot and enables users to create, update, and manage personal tasks and shared basic plans without switching context. Planner agent provides insights into priorities, deadlines, and at-risk work, and uses interactive task cards that require users to review and confirm updates before changes are applied. This message is associated with Microsoft 365 Roadmap ID 516576. [Rollout Schedule]
[Impact on Your Organization] Who is affected
Platforms/Services
What will happen
[Action Required/Recommendations] No immediate action is required. Important: Planner agent is preinstalled for users based on license eligibility. The ability to restrict the agent to specific user groups is no longer available, as it is the case for all preinstalled agents today. Admins can still block the agent for the entire tenant through the Microsoft 365 admin center. For more information, review Agent installation in Microsoft 365 Copilot | Microsoft Learn. Recommended actions:
Learn more:
[Compliance considerations]
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| Power BI integration with Microsoft 365 CopilotCategory:Power BI Microsoft Copilot (Microsoft 365)Nummer:MC1323266Status:planForChange | [What and Why:] Beginning in June 2026, Microsoft 365 Copilot will be able to answer user questions using Power BI reports and semantic models for customers enrolled in Frontier. Copilot will ground responses in Power BI data, including scenarios where users share a specific report and scenarios where Copilot finds the right report automatically. The experience is built to work within existing security and permission models. [Rollout Schedule:] Starting early June 2026, data answering capabilities grounded in Power BI content will be available in Frontier tenants. [Impact on Your Organization:]
Screenshot: Before and after improvement in Copilot responses with Power BI data grounding:
[Compliance considerations:]
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| Microsoft Teams: Secure Reliable Transport (SRT) support for Teams meetings and eventsCategory:Microsoft TeamsNummer:MC1323270Status:stayInformed | [Introduction] Microsoft Teams town halls and live events will soon support Secure Reliable Transport (SRT), a secure and resilient video streaming protocol designed to deliver high‑quality, low‑latency video over the public internet. SRT will be available alongside Real‑Time Messaging Protocol (RTMP), the existing inbound streaming protocol commonly used with external encoders. Adding SRT provides event organizers with improved reliability and flexibility, including support for backup streams with automatic failover, to help ensure smoother delivery for high‑visibility broadcast events without increasing setup complexity. This message applies to Teams for Windows desktop and Teams for Mac desktop and is associated with Roadmap ID 554931. [When this will happen:]
[How this affects your organization:] Who is affected:
What will happen:
[What you can do to prepare:].
Learn more: Manage RTMP-In for Teams meetings, webinars, and town halls – Microsoft Teams | Microsoft Learn (will be updated before Targeted Release begins) [Compliance considerations:] No compliance considerations identified, review as appropriate for your organization. | ||||||||||||
| Data Privacy: Microsoft Online Services Subprocessor DisclosureCategory:Microsoft 365 suiteNummer:MC1323272Status:stayInformed | A Data Privacy message regarding your organization is available within Message Center. The contents of this message can be accessed within Message Center by a Global Administrator or someone designated as a Message Center Privacy Reader. Please sign in to Admin Center to view the details of this message in the M365 Message center. | ||||||||||||
| Updates available for Microsoft 365 Apps for Current ChannelCategory:Microsoft 365 appsNummer:MC1323310Status:stayInformed | We've released updates to the following update channel for Microsoft 365 Apps:
[When this will happen:] We'll be gradually rolling out this update of Microsoft 365 Apps to users on that update channel starting May 26th, 2026 (PST). [How this will affect your organization:] If your Microsoft 365 Apps clients are configured to automatically update from the Office Content Delivery Network (CDN), then no action is required. If you manage updates directly you can now download this latest update and begin deployment. [What you need to do to prepare:] To get more details about this update view the following release notes: | ||||||||||||
| Dynamics 365 Contact Center – Automatically handle waiting conversations when queues close or become unstaffedCategory:Dynamics 365 AppsNummer:MC1323827Status:stayInformed | We are announcing the ability to automatically handle waiting conversations when queues close or become unstaffed in Dynamics 365 Contact Center. This feature will reach general availability on June 20, 2026. How does this affect me? This feature enhances queue handling by intelligently detecting two key scenarios where conversations would otherwise remain unserved: Queue transitions to Out of Operating Hours: The system continuously monitors active conversations that entered a queue before closing time. If the queue transitions to out of operating hours while conversations are still waiting, it automatically applies admin-defined overflow actions. Customers can be guided to leave a voicemail, request a callback, or be transferred to another available queue, ensuring a smooth end-of-day experience without manual intervention. No support reps are logged in: The system evaluates real-time support rep availability. If all support reps assigned to a queue are logged out, it immediately triggers the configured fallback action instead of waiting for in-queue overflow timers. This is especially valuable in scenarios such as mass logout events, unexpected breaks, or holidays not captured in operating hours. Admins can configure both scenarios using natural language prompts through Conversation Orchestration, enabling fine-grained, control over queue behavior. This ensures customers are always routed to the best possible outcome, even when direct support is unavailable. What action do I need to take? This message is for awareness, and no action is required. | ||||||||||||
| Dynamics 365 Project Operations – Enable Project Revenue recognition using cost estimate instead of EACCategory:Dynamics 365 AppsNummer:MC1323835Status:stayInformed | We are announcing the ability to enable Project Revenue recognition using the percentage of completion based on the cost estimate instead of the changing estimate at completion (EAC) in Dynamics 365 Project Operations. This feature reached public preview on May 11, 2026. How does this affect me? Turning on the Enable Project Revenue recognition using the cost estimate instead of the EAC setting bases percentage of completion (PoC) on the cost estimate rather than the changing estimate at completion (EAC).
This message is for awareness, and no action is required. For more information, please reference this article: Set up cost estimates. | ||||||||||||
| Dynamics 365 Project Operations – Enable subcontractor vendor invoice matching to actualsCategory:Dynamics 365 AppsNummer:MC1323856Status:stayInformed | We are announcing the ability to match actual costs when generating vendor invoices for receipts associated with subcontracting purchase orders in Dynamics 365 Project Operations. This feature reached public preview on May 11, 2026. How does this affect me? If you use Project Operations integrated with an ERP and enable the Enable subcontractor vendor invoice matching to actuals setting for Project Operations integrated with ERP, vendor invoices from subcontracting PO receipts can be matched to the actual costs recorded for those receipts. Some of the key capabilities are:
This message is for awareness, and no action is required. | ||||||||||||
| Dynamics 365 Sales – Improve opportunity data completeness with AI-powered data enrichmentCategory:Dynamics 365 AppsNummer:MC1323861Status:stayInformed | We are announcing the ability to improve opportunity data completeness with AI-powered data enrichment in Dynamics 365 Sales. This feature will reach general availability on June 26, 2026. How does this affect me? This feature enables you to automatically receive timely and relevant suggestions to fill data gaps based on real customer interactions, such as emails, meetings, and third-party connectors. AI‑powered data enrichment helps you keep opportunity data accurate and current by automatically surfacing relevant insights from multiple sources. What action do I need to take? This message is for awareness, and no action is required. If you would like more information on this feature, please visit Improve opportunity data completeness with AI-powered data enrichment. | ||||||||||||
| Dynamics 365 Contact Center – Protect customer experience on direct inward dialing lines with overflow actionsCategory:Dynamics 365 AppsNummer:MC1323940Status:stayInformed | We are announcing the ability to protect the customer experience on direct inward dialing lines with overflow actions in Dynamics 365 Contact Center. This feature will reach general availability on June 20, 2026. How does this affect me? This feature leverages Conversation Orchestration to detect key related events such as the user being busy, offline, rejecting the call, or failing to answer to apply administrator-defined fallback actions. Administrators can configure natural language playbooks using Conversation Orchestration at the global or profile level to specify what should happen when a direct inward dialing call cannot be completed. Supported actions include offering a direct callback, sending callers to voicemail, transferring to another queue or external number, or ending the call. What action do I need to take? This message is for awareness, and no action is required. | ||||||||||||
| Dynamics 365 Contact Center – Update to provide greater granularity to session rejection reasonsCategory:Dynamics 365 AppsNummer:MC1324072Status:stayInformed | We are announcing that beginning on June 8, 2026, with full availability by June 31, 2026, Dynamics 365 Contact Center will now track session rejection reasons with greater granularity. Previously, all automatic session rejection reasons were all recorded under a single rejection category, “Agent Reject”. This could make it challenging for supervisors to distinguish between representative-initiated rejections and system-triggered ones. This update separates session rejections into distinct, clearly labelled reasons, giving supervisors accurate visibility into why sessions are being rejected. How does this affect me? Supervisors will notice a change in the sessions rejected and session rejection rate metrics across both Realtime and Historic analytics dashboards. This metric will now reflect only sessions that were manually rejected by a representative and exclude system-triggered rejections. Additionally, session rejection reasons are now logged within Azure Application Insights under the Traces table, within the CSRAssignment sub-scenario. The session rejection reasons are defined as follows:
This message is for awareness, and no action is required. |






