| (Updated) Microsoft Viva Engage: Flexible targeting of Storyline AnnouncementsCategory:Microsoft VivaNummer:MC1183013Status:stayInformed | Updated May 15, 2026: We have updated the timeline. Thank you for your patience. We’re introducing more flexible and precise audience targeting in Viva Engage, starting with Storyline Announcements. This update allows leaders and their delegates to define a custom audience at the time of posting—without relying on pre-configured Leader Audiences. Audiences can include organizational attributes (such as reporting structure, country, department, job title), existing groups (Microsoft 365 Groups, DLs, SGs), or individual users by name. This flexibility enables more timely, targeted communication, helping leaders reach the right people with the right message. Notifications and delivery channels (such as Teams, email) will continue to follow existing Storyline Announcement behavior, ensuring a seamless experience for recipients.
This feature is ideal for leaders who want to tailor communications to specific departments, locations, or existing groups, enhancing relevance and engagement across the organization.
This message is associated with Microsoft 365 Roadmap ID 499895.
[When this will happen:]
- Public Preview (Worldwide): Begins mid-November 2025 and completes by mid-March 2026 (previously early February).
- General Availability (Worldwide): Begins July 2026 (previously late May) and completes by end of July 2026 (previously end of June).
[How this affects your organization:]
Who is affected: Leaders and delegates using Viva Engage Storyline Announcements in tenants enrolled in public preview.
What will happen:
- This capability is being introduced as part of the public preview for Viva Engage. During this phase, leaders and their delegates can actively experiment with flexible audience targeting for Storyline Announcements—defining a custom audience at the time of posting, rather than relying solely on pre‑configured Leader Audiences.
- Audiences can include organizational attributes (such as reporting structure, country, department, job title), existing groups (Microsoft 365 Groups, DLs, SGs), or individual users.
- Notifications and delivery channels (Teams, email, Viva Engage Inbox) remain unchanged for recipients.
- No dependency on IT or advance audience setup—leaders can act immediately when communication needs arise.
- Available only in public preview; functionality and targeting options may evolve before general availability.
- Admins should ensure organizational attributes in Entra ID or Organizational Data in Microsoft are accurate to support successful targeting.
- Available platforms: Desktop and web.
- Licensing requirements: This feature requires a premium license available through Viva or Communications and Communities (C&C). Availability may vary depending on your organization’s Microsoft 365 licensing agreement.
[What you can do to prepare:]
No admin action is required for rollout. To prepare, you may want to:
- Validate organizational attributes (reporting structure, country, department, role, job title) in Microsoft Entra ID or Organizational Data in Microsoft.
- Confirm leader and delegate assignments to ensure the right people can use Storyline Announcements and the new targeting control.
Learn more:
[Compliance considerations:]
No compliance considerations identified, review as appropriate for your organization. |
| (Updated) Viva Engage: Community feeds improvementsCategory:Microsoft VivaNummer:MC1187781Status:stayInformed | Updated May 15, 2026: We have updated the timeline. Thank you for your patience. [Introduction:]
We’re introducing a simpler way to view conversations in Viva Engage communities, organized by recent posts rather than recent activity. This new view is designed to make it easier for users to follow discussions and will be available as an option, alongside the current system, for those who prefer sorting by recent activity and filtering to new conversations only.
This message is associated with Microsoft 365 Roadmap ID 513275.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out in July 2026 (previously May).
[How this will affect your organization:] This change should align better with how people expect to browse and engage with content in their communities, while still preserving the triage flow for those who prefer it.
Who is affected: All Viva Engage users in your organization. Current experience: - Communities default to “new” and “recent activity” if there’s any new content (posts or replies).
- If there’s no new content, the feed falls back to “all.”
- Unread indicators on content only exist in the “new” feed.
New experience: - The feature will be ON by default.
- Communities will default to “all” and “recent posts”:
 - Unread indicators will exist in both the “new” and “all” feeds.
- A sticky user preference will be introduced:
- If someone changes the feed (new/all) or sort order (recent posts/recent activity), we will maintain that setting across their communities.
- If someone picks “new” and there’s no new content in the next community, we will fall back to “all” for that community visit, but “new” will remain the preference for that user.
[What you can do to prepare:]
No action is required.
[Compliance considerations:]
No compliance considerations identified, review as appropriate |
| (Updated) Purview Communication Compliance: Temporary delays in processing due to planned infrastructure migrationCategory:Microsoft PurviewNummer:MC1214183Status:stayInformed | Updated May 15, 2026: We have updated the timeline. Thank you for your patience. [Introduction]
Microsoft Purview Communication Compliance is undergoing an infrastructure upgrade from January 5 to June 15, 2026, causing temporary processing delays, intermittent errors, and possible outdated report data. Although this migration is planned outside of normal business hours, some production clusters may experience higher loads, potentially causing brief delays in downstream processing. Brief delays in processing may occur during this migration, but no data will be lost. No action is required, but admins should inform teams about these short-term impacts.
[When this will happen:]
This migration will begin January 5, 2026, and end June 15, 2026 (previously May 15).
[How this affects your organization:]
Who is affected:
Admins managing Microsoft Purview Communication Compliance policies and review workflows.
What will happen:
- Updates to policy insights and aggregated counts (New pending today, Total pending, Total resolved) may occur at a slower pace than usual.
- Intermittent errors may occur when reviewing flagged messages.
- Brief delays may be observed between receiving an alert notification and accessing messages for review.
- Certain report views may display outdated data until backlog processing is complete.
- Some export functions, such as exporting reports and files, might be temporarily unavailable.
- No data loss will occur—only temporary slowdowns in processing times.
- Users may experience reduced responsiveness and intermittent instability in the experience.
This maintenance is scheduled outside of normal business hours to minimize impact. However, global organizations may experience some overlap with active hours.
[What you can do to prepare:]
- No action is required from administrators; the upgrade will be implemented automatically.
- We recommend informing your administrative and compliance teams about these possible short-term delays.
- If needed, update internal documentation to reflect potential temporary limitations.
- Learn about Communication Compliance.
[Compliance considerations:]
No compliance considerations identified; review as appropriate for your organization. |
| (Updated) Microsoft 365 Copilot: Planner Agent rename and rollout to premium and basic plansCategory:Planner
Microsoft Copilot (Microsoft 365)Nummer:MC1250279Status:stayInformed | Updated May 15, 2026: We have updated the timeline. Thank you for your patience. [Introduction] Beginning in mid‑March 2026, Microsoft Planner will update the agent experience to align naming with Microsoft 365 Copilot and expand availability. As part of this update, the Project Manager agent will be renamed to Planner Agent, the Planner Agent icon will be changed to match the Planner icon, and the agent will become available to users with a Microsoft 365 Copilot license in group-based Planner premium and Planner basic plans. This update aligns Planner’s agent experience with Microsoft 365 Copilot and expands access to Copilot-powered capabilities. This message is associated with Microsoft 365 Roadmap ID 511820. [When this will happen] - Targeted Release: Rollout will begin in early to mid-March 2026 and is expected to complete between mid- and late March 2026.
- General Availability (Worldwide): Rollout will begin in mid‑March 2026 and is expected to complete by end of May 2026 (previously early May).
- Availability to group-based basic plans: Planner agent will begin rolling out to group-based Planner basic plans starting in mid‑March 2026.
[How this affects your organization] Who is affected - Users with a Microsoft 365 Copilot license
- Organizations using group-based Planner premium or Planner basic plans
- Users who previously used the Project Manager agent
What will happen - The Project Manager agent will be renamed to Planner Agent across Planner interfaces and documentation.
- There are no functional or behavioral changes associated with this rename.
- Planner Agent will be available to Microsoft 365 Copilot–licensed users in both group-based premium and group-based basic plans.
- Planner Agent will remain enabled by default for licensed users where it is available.
- Existing users will continue to have access to all current capabilities. No action is required.
- The Planner agent provides:
- Status reporting: Automated creation and management of status reports based on plan data.
- Task execution: First‑draft task output generation, progress tracking, and iterative refinement.
[What you can do to prepare] No admin action is required. These updates will roll out automatically. Admins may optionally: Learn more: Use Microsoft Purview to manage data security & compliance for Microsoft 365 Copilot & Microsoft 365 Copilot Chat | Microsoft Learn [Compliance considerations] | Question | Answer | | Does the change alter how existing customer data is processed, stored, or accessed? | Yes. Planner Agent uses existing plan content and related files to generate task outputs and status reports. | | Does the change introduce or significantly modify AI/ML or agent capabilities that interact with customer data? | Yes. Planner Agent expands access to Microsoft 365 Copilot–powered status reporting and task execution for licensed users across group-based premium and group-based basic plans. | | Does the change modify, interrupt, or disable any Purview capabilities? | Yes (varies by plan). In basic plans, sensitivity labeling and Data Lifecycle Management are supported at release. eDiscovery of grounding files becomes available on April 1, 2026, as outlined in Use Microsoft Purview to manage data security & compliance for Microsoft 365 Copilot and Microsoft 365 Copilot Chat. Until April 1, customers with mandatory eDiscovery requirements may opt out of using Planner Agent using the admin control. In premium plans, these Purview capabilities are not yet supported; they will become available as compliance support expands across plans. | | Does the change alter how admins can monitor, report on, or demonstrate compliance activities? | Yes. Planner Agent supports auditing and tenant admin settings across both plan types. | | Does the change provide end users a new way of interacting with generative AI? | Yes. Users can generate first‑draft task outputs, iterate, refine, and review AI-generated content within Planner. |
|
| (Updated) Use Copilot to create and edit Pages in the Microsoft 365 Copilot mobile appCategory:Microsoft Copilot (Microsoft 365)Nummer:MC1266900Status:stayInformed | Updated May 15, 2026: We have updated the timeline. Thank you for your patience. [Introduction]
We’re introducing new capabilities in the Microsoft 365 Copilot mobile app (iOS and Android) that allow users with a Microsoft 365 Copilot (Premium) license to create new Pages and edit existing Pages using Copilot. These capabilities, already available in the Microsoft 365 Copilot web and desktop apps, help users move from conversation to structured content more quickly while working on mobile devices.
This update supports productivity on the go by enabling users to generate, refine, and update content directly from Copilot chat within the mobile app.
[When this will happen:]
General Availability (Worldwide): This feature is now available.
[How this affects your organization:]
Who is affected:
- Users with a Microsoft 365 Copilot (Premium) license
- Users accessing the Microsoft 365 Copilot mobile app on iOS or Android
What will happen:
- Auto-create Pages from chat: Users can instruct Copilot to generate a new Page based on chat context using prompts such as “Create a new page for Project XYZ.”
- Edit Pages with Copilot: Users can prompt Copilot Chat alongside an existing Page to update, refine, or improve content. Changes are applied directly to the Page, and users can choose to keep or revert the updates.
- The feature is enabled by default for eligible users in supported mobile apps.
- Existing Microsoft 365 permissions, sensitivity labels, and compliance policies continue to be enforced.
[What you can do to prepare:]
No action is required to enable this feature.
Admins may consider the following preparation steps:
- Inform users about Copilot-powered Page creation and editing on mobile devices.
- Review and reinforce internal guidance related to responsible AI-assisted content creation.
- Update internal helpdesk or end-user documentation, if applicable.
Learn more: Get started with Microsoft 365 Copilot Pages | Microsoft Support
[Compliance considerations:]
| Area |
Explanation |
| AI/ML interaction with customer data |
Copilot uses existing chat context and Page content to generate or edit Pages. All processing respects Microsoft 365 security, compliance, and permissions. |
| New ways for users to interact with generative AI |
Users can now create and edit Pages using Copilot directly within the mobile app. |
|
| (Updated) Create charts on pages with AI in SharePointCategory:SharePoint Online
Microsoft Copilot (Microsoft 365)Nummer:MC1282567Status:stayInformed | Updated May 15, 2026: We have updated the timeline. Thank you for your patience. Introduction
We’re introducing a new Charts web part with AI assistance in SharePoint, designed to help page authors quickly create rich, interactive charts using plain-language prompts. This update reduces the time and effort needed to visualize data on SharePoint pages and enables more intuitive, AI-powered authoring experiences directly within SharePoint. This message is associated with Microsoft 365 Roadmap ID 560076.
When this will happen:
- Targeted Release: Rollout begins in late May 2026 (previously early May) and is expected to complete by mid-June 2026 (previously mid-May).
- General Availability (Worldwide): Rollout begins in mid-June 2026 (previously mid-May) and is expected to complete by late June 2026 (previously late May).
How this affects your organization:
Who is affected:
- SharePoint page authors
- Tenants using SharePoint Online
- A Microsoft 365 Copilot (Premium) license is required to use this feature
What will happen:
What you can do to prepare:
No action is required.
- Optionally inform SharePoint authors of the new capability.
- Update internal documentation if you provide SharePoint or Copilot guidance.
- Review Copilot licensing assignments to confirm which users will have access.
Learn more: Create a chart on pages with AI in SharePoint | Microsoft Support Compliance considerations:
This change introduces a new way for users to interact with generative AI by using natural language prompts to create and edit charts in SharePoint pages. |
| (Updated) Microsoft Teams: AI-powered notes for in-person meetings with Facilitator in Teams Rooms on WindowsCategory:Microsoft Teams
Microsoft Copilot (Microsoft 365)Nummer:MC1307512Status:stayInformed | Updated May 15, 2026: We have updated the timeline. Thank you for your patience. [Introduction] To support more effective in-person collaboration, Microsoft Teams is expanding AI-powered meeting notes with the Facilitator agent to Teams Rooms on Windows. This enhancement allows teams meeting in a physical room to capture real-time notes, decisions, and action items—without requiring a scheduled or hybrid meeting. The experience is designed to ensure notes are securely stored in your tenant while no data remains on the room device after the meeting ends. This feature is associated with Microsoft 365 Roadmap ID 560318. [When this will happen] General Availability - Worldwide and GCC: We will begin rolling out in early July 2026 (previously late June) and expect to complete by late July 2026 (previously mid-July).
- GCC-H: We will begin rolling out in mid-July 2026 and expect to complete by mid-August 2026.
- DoD: We will begin rolling out in mid-August 2026 and expect to complete by early September 2026.
[How this affects your organization] Who is affected - Organizations using Teams Rooms on Windows
- Rooms licensed with Teams Rooms Pro
What will happen - During an in-person meeting, users can start AI-powered notes by selecting the Take notes button on the Teams Rooms console.
- Notes appear on the front-of-room display or touch board during the meeting:
- Notes are stored in tenant-owned SharePoint embedded storage.
- Access to notes requires adding your work account using the Access notes button on the Teams Rooms console:
- After the meeting, notes can be viewed and edited by participants with access via the meeting recap in the meeting chat on the Teams desktop client.:
- If no participant was added during the note-taking session via Access notes, notes are deleted automatically.
Default state: - The feature is available automatically once licensing and prerequisite configurations are met.
- No additional admin enablement is required beyond existing settings.
[What you can do to prepare] No immediate action is required if your organization already meets the prerequisites. To prepare: - Confirm Teams Rooms Pro licenses are assigned to applicable rooms.
- Ensure Facilitator is enabled in your tenant.
- Verify Loop components are enabled:
IsLoopEnabledIsCollabMeetingNotesFluidEnabled
- Ensure meeting transcription is enabled in Teams meeting policies.
- Consider notifying helpdesk staff and users about:
- How to start notes in an in-person meeting
- Where notes are stored and accessed after the meeting
Learn more: [Compliance considerations] | Question | Answer | | Does the change store new customer data, and if so, where, and is the data cached or permanently stored? | Yes. Meeting notes generated by Facilitator are stored in tenant‑owned SharePoint Embedded storage. No meeting data is stored or cached on the Teams Rooms device after the meeting ends. | | Does the change alter how existing customer data is processed, stored, or accessed (for example, documents, emails, or chats)? | Yes. Meeting audio and transcription data are processed to generate AI‑powered meeting notes, including summaries, decisions, and action items. Access to the notes occurs through the meeting recap in the meeting chat on Teams desktop client. | | Does the change introduce or significantly modify AI/ML or agent capabilities that interact with or provide access to customer data? | Yes. The Facilitator agent uses AI to generate real‑time meeting notes, summaries, decisions, and action items based on in‑person meeting content. | | Does the change provide users a new way of interacting with generative AI, and if so, how? | Yes. Users can initiate AI‑generated meeting notes during an in‑person meeting by selecting “Take notes” on the Teams Rooms console. | | Does the change include an admin control, and can it be controlled through tenant configuration? | Yes. Availability of the feature depends on existing tenant settings, including Teams Rooms Pro licensing, Facilitator enablement, Loop component settings, and meeting transcription policies. |
|
| Dynamics 365 Customer Service – Unlock Workforce Engagement capabilities with Customer Service Enterprise licenseCategory:Dynamics 365 AppsNummer:MC1310832Status:stayInformed | We are announcing the ability to unlock Workforce Engagement capabilities with the Customer Service Enterprise license in Dynamics 365 Customer Service. This feature will reach general availability on May 29, 2026.
How does this affect me?
Workforce Engagement capabilities are now included in the Dynamics 365 Customer Service Enterprise license, removing the prior dependency on higher-tier stock-keeping unit (SKU) subscriptions.
These new engagement capabilities include:
- Workforce Management (WFM): Forecast demand, schedule service representatives, and manage intraday operations to standardize workforce planning.
- Quality Evaluation: Use configurable evaluation forms and structured scoring to assess customer interactions and improve service representative performance through detailed feedback.
- Screen Recording: Gain visibility into service representative desktop activity during customer interactions, supporting compliance, training, and quality reviews.
Please note that agent capabilities within the Workforce Engagement offering will continue to be charged under a pay-as-you-go model, allowing organizations to adopt AI-driven enhancements based on their usage needs.
What action do I need to take?
This message is for awareness, and no action is required. |
